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Exporting Closed Captioning in ver15

Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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Hello, I'm using the new ver15 and I'm wondering how to export closed captions. I have applied my captions, one is CEA-608 and the other 708, they are on caption track 1 and 2. If the eyeball is enabled on their track I see them as open captions in my pgm monitor, I also see them as normal captions on my pgm monitor (not sure how to disable/enable cc on my pgm monitor yet, but that's a separate issue).

My problem is when I export and I choose 'embed captions' in my MXF file, no captions are exported. This worked fine in ver14, so I don't know what change I need to make in ver15. The sidecar file works fine, it's just when I try to embed the captions in my exported video.

Thanks for your help!

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Editing , Export , How to

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Community Expert ,
Mar 18, 2021 Mar 18, 2021

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Are you Mac? There have been 2 issues reported, and I wonder if a common denominator is Mac.

 

On Windows 10, a) I do not see a second instance of a 608 caption in the Program Monitor and b) I can embed in mxf.

 

a) Upvote this bug report regarding the ghost/duplicate instance. I wonder if you are onto something in describing it as an Open Caption (i.e. Styled) appearance in addition to the regular one. Do you see this for both 608 and 708 captions?

https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/42914085-closed-captions-in...

 

b) See this thread:

https://community.adobe.com/t5/adobe-media-encoder/ame-15-closed-captions-completely-gone/td-p/11898...

 

I did not see a bug report on this one.

 

Stan

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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Thanks for your insight, yes, I'm on a MAC. It doesn't embed as either or both together... 608 & 708. 
Do you know how to turn it on and off your program monitor? If the eyeball is enabled on the CC track line I can see it as large text on my pgm monitor, and if the eyeball is on or off, it also shows up on my pgm monitor as normal looking captions. I don't know how to disable it while editing.

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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Yes, his problems sound similar to mine. Thanks

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Community Expert ,
Mar 18, 2021 Mar 18, 2021

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No, part of the bug appears to be the inability of turning off the entire appearance.

 

The other user reports that it is ony happening with 708, not 608.

 

Stan

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New Here ,
Apr 09, 2021 Apr 09, 2021

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With version 15, I can no longer embed captions at all on the mac. One step forward, two steps back.

 

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