Exporting H264 1X1 dimensions

New Here ,
Nov 30, 2020

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I am making mobile ads for a company and when I export the 7 second videos in 1920x1920 they come out super wonky. I have been exporting some in mov format and it seems to work out fine.  Anyone have a solution? 

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Editing, Error or problem, Export, Formats

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Adobe Community Professional ,
Nov 30, 2020

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Do you generate the text in Premiere Pro with the Text tool or do you bring it in from outside? If you bring it from the outside tell us exactly the resolution as I see that it is obviously distorted, do you import it distorted or do you apply any effect to it? Give us all the possible details so we can try to help you.

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