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Exports not the same as Timeline

New Here ,
Aug 11, 2020

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Hello,

 

I'm having trouble exporting from premiere pro. I have been using premiere for a while and have never experienced this problem. I am editing a promo video for Instagram and the edit in the timeline all seems normal, but when I export it, the final video has a lot of messed up shots. Some are zoomed in, some just get stuck in a frame. 

 

I also noticed that when I scrub, those particular videos become zoomed in. This also happens in the render preview on the export window.

 

Here are some examples so you can see what is going on:

 

 

 

I cant figure out what is going on. Any help would be appreciated

TOPICS
Editing, Error or problem, Export, Freeze or hang, Performance, User interface or workspaces

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Exports not the same as Timeline

New Here ,
Aug 11, 2020

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Hello,

 

I'm having trouble exporting from premiere pro. I have been using premiere for a while and have never experienced this problem. I am editing a promo video for Instagram and the edit in the timeline all seems normal, but when I export it, the final video has a lot of messed up shots. Some are zoomed in, some just get stuck in a frame. 

 

I also noticed that when I scrub, those particular videos become zoomed in. This also happens in the render preview on the export window.

 

Here are some examples so you can see what is going on:

 

 

 

I cant figure out what is going on. Any help would be appreciated

TOPICS
Editing, Error or problem, Export, Freeze or hang, Performance, User interface or workspaces

Views

37

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 11, 2020 0
Adobe Community Professional ,
Aug 11, 2020

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Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Aug 11, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Aug 11, 2020

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If VFR is not the issue:

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/....

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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