Eyedropper/Color Picker Not Working in Lumetri Secondary Color Correction in Premiere Pro

New Here ,
Jun 19, 2018 Jun 19, 2018

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When trying to set or add a key color in HSL secondary in Lumetri color in Premiere Pro, nothing happens. I click the eyedropper, then click the color on my image, and no key is set. I can click any color, anywhere, and no mask is created and the HSL sliders don't budge. It is only on rare and random occasions that I can manage to select a color. I have tried selecting a key color in both the Lumetri panel and the effects control panel. Some related posts have suggested this may have to do with having two monitors, however, I've experienced this on systems with both one and two monitors. The eyedropper works better in the RGB curves effect, but there are times when I have the same issue. Any idea why this isn't working? I've been setting my sliders manually, but would really love to use the color picker, which should not be so consistently dysfunctional!

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Adobe Community Professional ,
Jun 19, 2018 Jun 19, 2018

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I'm able to click on both the program monitor in the UI screen on my primary monitor, and the Mercury Transmit Out full-screen on my second monitor, and do anything with the color-pickers.

I don't have it set up with a monitor panel dragged to a different monitor however, so I don't know about that type of setup.

I can't replicate your troubles. That would be as annoying as heck though. Now, I don't often use the mouse to select colors, as I have both a full Elements panel and a Ripple, and in HSL with either I can quickly set a key just using the control surface tools. But still, I've no trouble with the mouse when I do.

How do you have your UI setup across the two monitors?

Neil

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Adobe Community Professional ,
Jul 12, 2018 Jul 12, 2018

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Give this a try please:

  • Select the eye dropper tool.
  • Hold COMMAND (Mac) or CONTROL (PC) on your keyboard.
  • Wiggle the mouse. (you should notice the color picker slightly widen to indicate a wider selection)
  • Release COMMAND or CONTROL. (you should notice the color picker go back to normal size)
  • Now click the color you want

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New Here ,
Jan 15, 2021 Jan 15, 2021

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THIS WORKED!!! Couldn't find this answer anywhere else.. my eyedropper wasn't working on a particular monitor and this fixes it. Thank you. 

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New Here ,
Jan 15, 2021 Jan 15, 2021

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nevermind, works a little but still a problem. sigh. also can't seem to delete my comment, so I must write this one instead. double sigh. 

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Adobe Employee ,
Jul 19, 2018 Jul 19, 2018

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Hi DM7700,

Did the suggestions given above help at all?

Let us know if you still need assistance.

Thanks,

Rameez

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New Here ,
Sep 24, 2018 Sep 24, 2018

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I tried but couldn't get it fixed. Is there anything that can be done?

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New Here ,
Jul 16, 2019 Jul 16, 2019

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Eyedropper/Color Picker Not Working in Lumetri Secondary Color Correction in Premiere Pro

Im having the same issues with the eyedropper tool. It doesn't activate when you click on it so you cant then go onto use it to white balance etc. Im on the most recent version of Premier Pro. can you help please

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Adobe Community Professional ,
Jul 16, 2019 Jul 16, 2019

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I'm presuming you do have a clip selected on the sequence?

Neil

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Explorer ,
Jul 17, 2019 Jul 17, 2019

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I have recently found the picker to be very inconsistent with functionality.

Some strange things happen like picking a totally different colour or not even being able to pick a colour.

(and yes I have the correct clip selected) (and no the image is not full of noise) (and happens with all footage formats I work with)

The only consistent thing is that while working with dual screens when I select the dropper and then move to my other screen for selection, the cursor takes approx 2 secs to change from a cursor to a dropper... very very frustrating.

Does not happen with single screen use.

Prem 13.1.3

Mac Pro (Late 2013) Mojave 10.14.5

Proc: 2.7 GHz 12-Core Intel Xeon E5

Memory:  64 GB 1866 MHz DDR3

Graphics: dual AMD FirePro D700 6 GB

External 8T Promise Raid Array

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Adobe Community Professional ,
Jul 17, 2019 Jul 17, 2019

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I've found it far more accurate when using the program monitor on the main UI screen. Rather than the Transmit Out screen.

I do use the ability to enlarge the image to get a better selection.

Neil

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Explorer ,
Jul 17, 2019 Jul 17, 2019

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Hi Neil,

I only pick colours from an enlarged program monitor

from within the interface... I just have the prem interface set up as a dual screen workspace with my separate tech monitor as my main output via transit/black magic card

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New Here ,
Nov 04, 2019 Nov 04, 2019

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i am having the same problem and none of these answers have helpled i have to say

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Community Beginner ,
Feb 15, 2020 Feb 15, 2020

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I have the same issue. Color picker works a couple of times every time I restart Premiere, then it dissappears when trying to add more than 2-3 colors. Then all the selection work I've done will suddenly, randomly dissappear if I click someting else in the timeline. This has happened three times in a row now, and I restarted Premiere every time.

I am using a multi camera setting, and adding the Lumetri to an adjustment layer.

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Adobe Community Professional ,
Feb 15, 2020 Feb 15, 2020

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I'd Trash Preferences ... as the next thing to do.

 

Neil

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New Here ,
Jul 19, 2020 Jul 19, 2020

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Hey, I had the exact same problem, until I disconnected my second monitor and the eyedropper tool suddenly started working again. So if you're using a second monitor, disconnect it and see if the eyedropper selector works. 

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New Here ,
Oct 25, 2020 Oct 25, 2020

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[SOVED] Same issue. The color picker works again after I plug off my external monitor. 

 

I'm on Windows 10 with latest patches and latest primiere pro.

 

It seems to be a bug either for Windows or for premiere that it can not pick color when the secondary monitor is plugged in. 

 

I used the extend mode with the secondary monitor.

 

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Adobe Community Professional ,
Jan 11, 2021 Jan 11, 2021

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Do you have Windows Display scaling turned on?

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Adobe Community Professional ,
Jan 11, 2021 Jan 11, 2021

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One thing that has been an issue at times ... if even one pixel-line of a Premiere window from one screen overlaps another, Premiere gets wonky. And that is darn hard to see.

 

Neil

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New Here ,
May 11, 2021 May 11, 2021

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LATEST

Its now June 2021 and I have this issue and have had it for a long time. Please, Please fix this stupid issue. I have tried all these suggestions and it still won't work. I am going to start editing in Resolve from now on, as the issues with Premiere just keep stacking up. 

 

Windows 10

3900x

64gigs of ram

1070 nvidia card

everything is up to date.

 

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