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Facebook Quality Degredation

Enthusiast ,
Apr 01, 2018

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Hi guys

I’m using CC 2018. I’ve been exporting to Facebook for a while using Pr’s Facebook export preference. But over the last few months my videos play-back on FB terribly pixelated on both mobiles and desktops, regardless of export settings used. I’ve tried playing with the max mb/s, but no dice.

Has anyone else faced this and what did you do to improve the quality?

Regsrds,

Graham

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Facebook Quality Degredation

Enthusiast ,
Apr 01, 2018

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Hi guys

I’m using CC 2018. I’ve been exporting to Facebook for a while using Pr’s Facebook export preference. But over the last few months my videos play-back on FB terribly pixelated on both mobiles and desktops, regardless of export settings used. I’ve tried playing with the max mb/s, but no dice.

Has anyone else faced this and what did you do to improve the quality?

Regsrds,

Graham

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Adobe Community Professional ,
Apr 01, 2018

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If your video looks fine on the computer its a FB issue.

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Enthusiast ,
Apr 01, 2018

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Many thanks, Ann. Yes, it’s definitely during the Facebook compression process. I’m just trying to identify if there‘s any settings I can apply so the FB compression doesn’t degrade the original quality so badly. I can see a lot of other videos on FB look just fine, so there must be something that they are doing to beat any compression issues.

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Adobe Community Professional ,
Apr 01, 2018

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I assume you're exporting no higher than 720p - because that's what Facebook expects. Anything higher-resolution will just get squished down to 720p at transcode time. I've experienced this on occasion, too - all you can do is do a good encoding job before you send it, and the rest is in their hands!

They downshift based on traffic and network quality.

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Enthusiast ,
Apr 06, 2018

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Thanks. I've been using Pr's 1080p HD FB pre-set, as I believe FB now accepts 1080p HD uploads of up to 1.75GB/ 45mins length (or are you saying I can upload to that format, but FB will still squish it to 720?} I have checked all my settings are set to HD as well.

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Adobe Employee ,
May 11, 2018

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Hi glaustin,

Are you still having trouble with this issue? Let us know.

Thanks,
Kevin

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New Here ,
Dec 04, 2018

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I am having this problem!

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Contributor ,
Feb 28, 2019

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I am also having this issue and looking for specific export “procedures” and settings. I have tried several suggestions, but FB is still destroying the IQ during its compression. I know it’s an FB issue, but I have seen many rescent videos that look great - so there is a solution out there somewhere!

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Enthusiast ,
Feb 28, 2019

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I am still having issues if I upload to Facebook from my desktop. I have had better results using PPrCC2019. I have also found better(ish) results uploading an export to my iPhone first and then import into Facebook from there to compress. Having said that, Facebook's compression process still doesn't give faultless results, unlike Instagram or Twitter, which give a much better definition.

It would be good if Adobe could take this up with Facebook direct. There are obvious compression algorithm problems in Facebook when it compresses exports from PPr's/ Media Encoder's render engine, which make some of our client promos look amateurish. If you find any solutions out there, please let us know in this thread..

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New Here ,
Jul 08, 2020

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I'm still having this issue in Premiere Pro 2020, exported 4K UHD H.264 .MP4, It's displayed as 4K on Youtube but only 720p on Facebook.

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Guide ,
Jul 08, 2020

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I believe that people have determined that facebook quality is artifically reduced for certains groups similar to how youtube uses h.264 vs VP9. They run by ads so high traffic videos get better encodes. That's all we have at the moment.

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New Here ,
Jul 09, 2020

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At least for my current situation,
I upload videos weekly and I always export with the same encoding settings.

However some videos are restricted in 720p and some could be displayed in 2160p on Facebook.

I can't seem to find the pattern yet...

 

Same encoding for all the videos, H.264 Main Setting, 10Mbps, UHD. 

 

When I encountered degrading issues everytime,  I uploaded another 4K video that's already displayed fine in 2160p on Facebook (exported with the same encoding setting) to confirm that it's not my current working project's problem and also not a Facebook server side restriction in my region or account.

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