Fail to import Arri Alexa Mini LF's prores4444 .mxf files into PC's Premiere pro (Win 7)

New Here ,
Nov 27, 2019

Copy link to clipboard

Copied

Hello everyone,

 

I'm new here. I have been using Arri Alexa Mini for 3 years and have no difficulties in importing mxf & arriraw files into premiere pro (PC, Win 7, pretty decent spec). Yesterday, I have bought the latest Mini LF. I did some test shot in prores4444 .mxf, but premiere pro fails to import the files.

 

Any solution? Thank you!

TOPICS
Import

Views

1.6K

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

2 Correct Answers

Adobe Employee , Feb 16, 2021
Neha Chaudhary Adobe Employee , Feb 16, 2021
Hi All, In the latest Premiere Pro 15.0_beta build we have enabled the support of files from ARRI Alexa Mini LF camera. The support enables - ALEXA Mini LF MXF/ARRIRAW, ALEXA Mini LF MXF/Apple ProRes files. Please try these files in the latest Premiere Pro beta build and share your feedback.

Likes

Translate

Translate
Jump to answer Jump to answer
Adobe Community Professional , Dec 02, 2019
R Neil Haugen Adobe Community Professional , Dec 02, 2019
Yea, it's necessary to upgrade that OS. We've been on Win10 for some time on most machines. Even a few of our smaller laptops that were supposedly not suited for upgrading to Win10 run faster on 10 than they ever did on 7. So ... there's a couple things that have been a pain, but what the hay, it's an OS ... that seems to be what they do at times.   Neil

Likes

Translate

Translate
Jump to answer Jump to answer
Adobe Community Professional ,
Nov 27, 2019

Copy link to clipboard

Copied

Which version of Premiere?

 

Neil

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Nov 27, 2019

Copy link to clipboard

Copied

Hi Neil,

 

Version CC 2018 (12.1.12), the latest version for win7.

 

I understand that adobe has ceased to update Premiere Pro for Windows 7, but I am only curious why the Alexa Mini's footage can be imported but not the Mini LF's, consider they both use the codec and container.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Nov 27, 2019

Copy link to clipboard

Copied

I wouldn't know, maybe there are some internal format/codec changes or something that are too new for 2018 to utilize. Many of the high-end rigs like this do have specialized meta file-sets involved.

 

Neil

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Nov 28, 2019

Copy link to clipboard

Copied

So... there is no way to import the files into premiere pro on a win7 machine? : (

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Nov 28, 2019

Copy link to clipboard

Copied

I don't even have a Win7 machine to test on. I can check next week after US Thanksgiving break.

 

Neil

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Nov 28, 2019

Copy link to clipboard

Copied

Alright. Thank you Neil!

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Dec 02, 2019

Copy link to clipboard

Copied

Dcinematic,

 

I just got a response from Trent Happel, on the engineering staff ...

 

"We believe this should now be supported in Premiere Pro 14.0 (2020). If the files still do not import for the user, try removing the Preferences and Media Cache (don't delete, just move them to another location like Desktop). If the files still do not import after that, have them send us some sample files along with their Prefs and Media Cache folders to help with investigation."

 

I hope this helps and it not, post back!

 

Neil

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Dec 02, 2019

Copy link to clipboard

Copied

Hi Neil,

 

So its hopeless for Windows 7 users, unless I upgrade the system to Win10 to get Premiere Pro upgrade from 12.1 to 14.0 (2020)...

 

Anyway, thank you Neil!

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Dec 02, 2019

Copy link to clipboard

Copied

Yea, it's necessary to upgrade that OS. We've been on Win10 for some time on most machines. Even a few of our smaller laptops that were supposedly not suited for upgrading to Win10 run faster on 10 than they ever did on 7. So ... there's a couple things that have been a pain, but what the hay, it's an OS ... that seems to be what they do at times.

 

Neil

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Dec 26, 2019

Copy link to clipboard

Copied

I am also having this issue but with Windows 10 Pro & Premiere Pro Version 13.1.5 . Any luck finding the issue or a solution?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Mar 15, 2020

Copy link to clipboard

Copied

I using premiere 13.1.2, win 10pro, mxf file arri mini lf can not support ?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Mar 15, 2020

Copy link to clipboard

Copied

I'll assume you saw the message from the Adobe Engineer:

"We believe this should now be supported in Premiere Pro 14.0 (2020).

 

So, that's more recent than your 2019 version 13.1.2 (same for the older message from Clark's 13.1.5)

?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Mar 16, 2020

Copy link to clipboard

Copied

Hello MyerPj, 

i upgraded to 14.0.3, it's dont supported 😞 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Feb 16, 2021

Copy link to clipboard

Copied

Hi All,

In the latest Premiere Pro 15.0_beta build we have enabled the support of files from ARRI Alexa Mini LF camera. The support enables - ALEXA Mini LF MXF/ARRIRAW, ALEXA Mini LF MXF/Apple ProRes files. Please try these files in the latest Premiere Pro beta build and share your feedback.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more