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FAQ: Issues with screen recorded footage in Premiere Pro

Adobe Employee ,
Jan 22, 2020

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If you're a gameplay editor, you've probably noticed by now that your footage makes Premiere behave strangely. This can look a few different ways...

  • Slow import processes
  • "Not Responding" hangs and freezes
  • Bad playback or strange interface behavior

 

This poor performance arises from the fact that screen recorded footage is shot in a variable frame rate, meaning a single clip can be 30 fps as a baseline, but the frame rate will speed up or slow down in order to accommodate the visual onscreen. Here's an example. If you're playing a game, the frame rate may slow down if you're hiding as your health recovers but speed up as you run, jump, and fight your way through the game. As the visuals vary, so does the rate at which frames are displayed.

 

Premiere Pro favors footage shot on a camera due to the constant frame rate of the footage. This kind of footage is easier for computers to process so that we can cut, adjust, and manipulate the images. However, online content is growing rapidly and we intend on supporting all emerging creators! Our developers are in the process of supporting modern video capture. Members of our video community will have access to the improvements as soon as we know they work!

 

Here's how to move forward. The guaranteed way for your footage to behave as expected in Premiere is to transcode your footage before importing it. This will repackage your recording as a constant frame rate piece of footage. You can use Adobe Media Encoder to perform this step!

You can also use a third-party service like Handbrake to repackage the file.

 

If you'd like to help us solve this issue faster, please send me a private message here on our community! We're looking for folks who are willing to share test files with us so we can assure proper performance. To share your screen recording, upload the file to a share service like Google Drive or Dropbox and send me the link! I'll get it into the right hands.

 

Happy to answer any follow-up questions as well!

- Caroline

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FAQ: Issues with screen recorded footage in Premiere Pro

Adobe Employee ,
Jan 22, 2020

Copy link to clipboard

Copied

 

If you're a gameplay editor, you've probably noticed by now that your footage makes Premiere behave strangely. This can look a few different ways...

  • Slow import processes
  • "Not Responding" hangs and freezes
  • Bad playback or strange interface behavior

 

This poor performance arises from the fact that screen recorded footage is shot in a variable frame rate, meaning a single clip can be 30 fps as a baseline, but the frame rate will speed up or slow down in order to accommodate the visual onscreen. Here's an example. If you're playing a game, the frame rate may slow down if you're hiding as your health recovers but speed up as you run, jump, and fight your way through the game. As the visuals vary, so does the rate at which frames are displayed.

 

Premiere Pro favors footage shot on a camera due to the constant frame rate of the footage. This kind of footage is easier for computers to process so that we can cut, adjust, and manipulate the images. However, online content is growing rapidly and we intend on supporting all emerging creators! Our developers are in the process of supporting modern video capture. Members of our video community will have access to the improvements as soon as we know they work!

 

Here's how to move forward. The guaranteed way for your footage to behave as expected in Premiere is to transcode your footage before importing it. This will repackage your recording as a constant frame rate piece of footage. You can use Adobe Media Encoder to perform this step!

You can also use a third-party service like Handbrake to repackage the file.

 

If you'd like to help us solve this issue faster, please send me a private message here on our community! We're looking for folks who are willing to share test files with us so we can assure proper performance. To share your screen recording, upload the file to a share service like Google Drive or Dropbox and send me the link! I'll get it into the right hands.

 

Happy to answer any follow-up questions as well!

- Caroline

Topics

FAQ, Import

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New Here ,
Feb 08, 2020

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Is there an ETA on this? I'd be happy to share a test file if that would still help.

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Adobe Employee ,
Feb 13, 2020

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Very sorry that the exact timing of the fix is not available, but the issue is actively being worked on.

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Adobe Employee ,
Feb 13, 2020

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One thing that might be mentioned about this issue. The files will import. You just need to wait a long, long, while. Very sorry about this!

Kevin

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Adobe Community Professional ,
Mar 07, 2020

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This will repackage your recording as a constant frame rate piece of footage. You can use Adobe Media Encoder to perform this step!

 

AME is not the tool to fix variable framerate. Audio goes out of sync. Handbrake is the way to go.

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Adobe Community Professional ,
Apr 09, 2020

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I encourage users to change the settings in their screen recording application from the default VFR to CFR.

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New Here ,
Sep 23, 2020

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Thanks, Jeff. Do you happen to have a suggestion for an app for a screen recording app for Mac that allows you to change to CFR? Thanks.

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Adobe Employee ,
Apr 15, 2020

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Hey gang!

Our engineers have released some improvements for screen recorded footage in the latest release of Premiere Pro, 14.1

Someone wanna take it for a test drive and let me know how it's working?

How to update your CC apps

 

Caroline

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New Here ,
Apr 15, 2020

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Hey Caroline, 

 

I just tried a clip I have that is a VFR clip and the issue is still happening. I updated to the latest version of Premiere that came out yesterday. 

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New Here ,
Apr 15, 2020

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Just tried it with a bunch of OBS and ShadowPlay clips and everything works fine for me now.

Many thanks!

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Adobe Employee ,
Apr 16, 2020

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@dariov44177707 I'm so glad! Thanks for letting us know, our engineers will be happy to hear you found success.

 

@thorms11 That's a huge bummer. Would you mind sending me a DM with your system specs and we'll see if we can sort it out?

 

And to anyone else, please comment below with your results! So far we have 1 win and 1 loss (which I'll do my best to turn into a win)

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New Here ,
Jul 14, 2020

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Is there a fix for this issue?

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Adobe Community Professional ,
Jul 14, 2020

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Even though Premiere supports vfr in real live it does not handle it very well.

Only fix is HANDBRAKE,  do not use AME if you want to use the audio.

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