File export freeze but premiere doesn't show any error

New Here ,
Jun 16, 2021 Jun 16, 2021

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Hi everyone, 

I have this problem. When I export a video, Premiere rendering and save correctly and doesn't show any error. 

But when I view the file in my finder and I lunch via Quick time or other player I notice that the video run since a point and after freeze...but the lenght are correctly.

For example. The last video edited was 1 minute finished. At 50 sec the image is freezed but the lenght are correctly 1 minute. So is freexed for the last 10 second.

Maybe a codec problem??

Thank you

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Error or problem, Export, Freeze or hang

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Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

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Hi tommaso5E2C,

 

We're sorry about the poor experience. Have you tried importing the exported media in Premiere Pro & checked if it's playing properly? Also, have you exported the media in H.264 format? Let us know, we're here to help.

 

Thanks,

Sumeet

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