Copy link to clipboard
Copied
Since the 15.1 update, I can't open some projects. It says the file is missing or corrupt. I rolled back to 15.0 and it works fine.
Copy link to clipboard
Copied
Hi Jared,
Sorry. Which file is missing or corrupt? Not sure what that means. Maybe give us a screenshot to go on? Some system info and info on your source media? Might not be a bad idea to finish the project in v.14.x, then start new projects in 15.1 with new media cache, etc.
Thanks,
Kevin
Copy link to clipboard
Copied
Windows 10 Pro, build 19041.928
Intel i7-9700k, 32gb RAM
15.1 causes this issue
15.0 works fine
Source media is an MOV video file, ProRes LT
This is the window that pops up everytime I try to open a previously saved project template in 15.1.
Copy link to clipboard
Copied
Jared,
If you have tried the usual troubleshooting steps, such as, deleting media cache, and trashing preferences, I would move back to 15.0 to complete the project.
One other possible troubleshooting step is to create a new project, and then import your old project into the new one. Try that out if the other steps do not work.
Thanks,
Kevin
Copy link to clipboard
Copied
Have not heard back from you, so I'll branch this post out into the forum. Let me know if you still need help or if you have solved this issue.
Thanks,
Kevin