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Flash when cropped [moderator renamed after moving from an unrelated thread]

New Here ,
Sep 11, 2020

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Where can we send in bugs that we find? Currently, when you crop, there is a flash of the last photo you cropped. It's a little intrusive. Not a huge deal, but I would like to bring it to someone's attention. Is there a way to report that?

 

Regards

 

Jason

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

If it really is a bug:

https://adobe-video.uservoice.com/forums/911233-premiere-pro

 

But first:

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/....

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1

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Flash when cropped [moderator renamed after moving from an unrelated thread]

New Here ,
Sep 11, 2020

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Where can we send in bugs that we find? Currently, when you crop, there is a flash of the last photo you cropped. It's a little intrusive. Not a huge deal, but I would like to bring it to someone's attention. Is there a way to report that?

 

Regards

 

Jason

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

If it really is a bug:

https://adobe-video.uservoice.com/forums/911233-premiere-pro

 

But first:

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/....

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1

TOPICS
Editing

Views

59

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 11, 2020 0
Adobe Community Professional ,
Sep 12, 2020

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If it really is a bug:

https://adobe-video.uservoice.com/forums/911233-premiere-pro

 

But first:

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/....

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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Sep 12, 2020 3
New Here ,
Sep 19, 2020

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Cleared the media catch and reset preferences. After restarting the program, It seems to be working normally now. Thanks for your help.

 

Jason

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Sep 19, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Sep 19, 2020

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You're welcome. icon_biggrin.gif

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Sep 19, 2020 0