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Footage not importing

New Here ,
Jul 20, 2020

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I've been trying to import footage for a project and when I do, the program says "Not Responding" and crashes. In the past 2 hours this has happened 4 times. I tried restarting. I tried turning the laptop off and turning back on 20 minutes later. I tried cleaning the media cache. I'm not sure what else I could do. It worked just fine earlier today. But now I got nothting.

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Crash, Editing, Error or problem, Freeze or hang, Import

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Footage not importing

New Here ,
Jul 20, 2020

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I've been trying to import footage for a project and when I do, the program says "Not Responding" and crashes. In the past 2 hours this has happened 4 times. I tried restarting. I tried turning the laptop off and turning back on 20 minutes later. I tried cleaning the media cache. I'm not sure what else I could do. It worked just fine earlier today. But now I got nothting.

TOPICS
Crash, Editing, Error or problem, Freeze or hang, Import

Views

21

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 20, 2020 0
Adobe Community Professional ,
Jul 20, 2020

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as much as I'd like to pretend I have psychic powers...I don't.  so please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card.  And your source properties and your seequence settings.

Are these the same type of files you were importing without issues earlier today?  Have you done any updates?

 

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