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Frame substitution recursion attempt aborting after multiple attempts on file

New Here ,
Sep 24, 2019

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I'm a beginner at Premiere Pro, and I just updated it to v13.1.5. I've been working on this project for months, and now that I updated I keep getting these errors "Frame substitution recursion attempt aborting after multiple attempts on file" "Error retrieving frame" (see attached). It has affected about 90% of my footage making my file unusable. I was online with Adobe Support for 2 hours yesterday with no resolution. Does anyone have any ideas on if this can even be fixed? I tried replacing my footage with the orginal again and still no luck. I also attached my computer specs. Hopefully I'm explaining this correctly since I'm a beginner.

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Frame substitution recursion attempt aborting after multiple attempts on file

New Here ,
Sep 24, 2019

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I'm a beginner at Premiere Pro, and I just updated it to v13.1.5. I've been working on this project for months, and now that I updated I keep getting these errors "Frame substitution recursion attempt aborting after multiple attempts on file" "Error retrieving frame" (see attached). It has affected about 90% of my footage making my file unusable. I was online with Adobe Support for 2 hours yesterday with no resolution. Does anyone have any ideas on if this can even be fixed? I tried replacing my footage with the orginal again and still no luck. I also attached my computer specs. Hopefully I'm explaining this correctly since I'm a beginner.

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Sep 24, 2019 0
Adobe Community Professional ,
Sep 24, 2019

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Sep 24, 2019 0
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Sep 24, 2019

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I have been asking for a preference to turn off this Frame Replacement bug/feature since it was released. 

 

What version of Blackmagic Raw are you running? 

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Sep 24, 2019 0
New Here ,
Sep 24, 2019

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I just updated to Blackmagic RAW 1.5

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Sep 24, 2019 0
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Sep 24, 2019

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Before or after the issue presented itself? Was there any difference?

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Sep 24, 2019 0
New Here ,
Sep 24, 2019

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It happened after I updated Black Magic and after I updated Adobe Premiere Pro

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Sep 24, 2019 0
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Sep 24, 2019

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Seems like a bug then. Welp. Downgrade to Premiere 12.1.2 and see if that fixes your issue. Never upgrade during a large project in process.

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Sep 24, 2019 0
New Here ,
Sep 24, 2019

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Thanks for the advice!

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Sep 24, 2019 0
Community Beginner ,
Sep 27, 2019

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I'm encountering the exact identical error, any updates or solutions yet? I'm editing in the latest version of Premiere Pro CC, and the footage is blackmagic raw

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Sep 27, 2019 0
New Here ,
Sep 27, 2019

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After 6 total hours of being online with support I gave up and just figured my file is corrupt. I deleted all the bad footage and re-imported it and then had to re-do the clipping of all the footage. Sorry wish I had a better answer =/

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Sep 27, 2019 0
Community Beginner ,
Sep 27, 2019

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Hmm, except that my footage isn't corrupt. I've checked the raw footage from which my project is built from, and the material plays back perfectly. There seems to be something happenning within Premiere that's causing this weird glitch. The only thing I can think of is the 3rd party BRAW plugin I purchased called Braw Studio from AutoKroma might be bugging out. Anyone else here using that plugin?

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Sep 27, 2019 0
New Here ,
Sep 27, 2019

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It was weird b/c my original footage wasn't corrupt. It was just corrupt in the Premiere Pro file. I have the same plugin and updated it while I was in the middle of the project and I think that had something to do with it.

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Sep 27, 2019 0
Community Beginner ,
Sep 27, 2019

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So we're both cutting braw footage, both our footage is clean and uncorrupt, and both of us using the Autokroma plugin. I think we're getting warmer. Maybe uninstall/reinstall/ Autokroma ?

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Sep 27, 2019 0
New Here ,
Sep 27, 2019

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That's what I ended up doing. I had updated to Braw 1.5, so I uninstalled it and reinstalled the previous version. So far I'm not having any issues after redoing my project.

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Sep 27, 2019 0
Community Beginner ,
Sep 27, 2019

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I've running braw 1.5, as well as updating to the latest version of Autokroma, which was released a day or two ago, although BM braw makes it obsolete now. But even with both these updates, the project seems to have been permanently corrupted by my old version of Autokroma. With the BM update, i'll just use that going forward.

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Sep 27, 2019 0
Explorer ,
Oct 01, 2019

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The only solutiion is to use a version of Premiere that was released before this Frame Substitution 'feature' was introduced. We have rolled back our entire post facility to 2018 as we found no workable solutions to this problem. You can spend hours replacing clips, copying files etc, but ultimately the issue is quite random and likely not related to your media unless you're working with very low end compressed or damaged formats. It's a shame that this still hasnn't been fixed after several updates. 

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Oct 01, 2019 2
New Here ,
Oct 01, 2019

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Thanks for the advice! It really is a shame. I'm just lucky mine was just a 2:30 minute video. Seems like Adobe support needs to get with it. They didn't even mention that.

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Oct 01, 2019 0
Community Beginner ,
Dec 05, 2019

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You may have already found a solution by this time... I found a solution that fixed the frame substitution error on my system. I noticed on some footage that I had it was aquired in an .MOV container. Most didn't show a preview thumbnail in the windows explorer window. These were also the the same files that were giving me an error within Premiere Pro. The .MOV files would play fine in VLC but wouldn't play with quicktime or media player. I used VLC to convert the .MOV container into a .MP4-.h264 codec. I relinked the new files to the footage and the frame substitution error went away.

 

Hope this helps.

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Dec 05, 2019 1
New Here ,
Jan 19, 2020

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Updated to PP 2020 at the end of 2019 and I just ran into this same issue. I first found a suggestion to switch video rendering and playback to "Mercury Playback Engine software only" and unfortunately that did not work. 

So, I found this suggestion, went over to cloudconvert, converted from .mov to .mp4 with the .264 codec, opened a new sequence, and dropped then converted file on and had no problems! 

 

Thank you for the suggestion

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Jan 19, 2020 0