'Frame substitution recursion attempt aborting after multiple attempts on file'

Community Beginner ,
Mar 03, 2021 Mar 03, 2021

Copy link to clipboard

Copied

Hi everyone, 

 

I've got a problem that I think others have had, I'm trying to use MXF video files in a project I'm working on, the quality of the video is the main priority (Audio has been recorded separately so there's no audio on the MXF video files). I've already tried using MP4 but the quality has reduced significantly so that's a no-go. After importing the MXF files, the error sign lights up, and 'Frame substitution recursion attempt aborting after multiple attempts on file' is the issue every time. I've imported it under different Video rendering and playback options but no luck there. Each time I've tried importing the MXF files, the number of errors alternates, sometimes there are loads, other times there are less. Does anyone know what to do to fix it? 

TOPICS
Editing, Error or problem, Formats, How to, Performance

Views

198

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Mar 07, 2021 Mar 07, 2021
That's ridiculous that none of those are working for you! What version of Premiere Pro are you on? Also, what MacOS are you on, as well?  Yeah, I suppose Handbrake would be the next thing to try.

Likes

translate

Translate

Translate
Adobe Community Professional ,
Mar 03, 2021 Mar 03, 2021

Copy link to clipboard

Copied

Inserting the image below so that others don't need to download the PNG onto their computer.

Screenshot 2021-03-03 at 16.03.03.png

Curious, was the footage shot VFR (variable frame rate)? Do you happen to know?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 04, 2021 Mar 04, 2021

Copy link to clipboard

Copied

I can't say I do, I've asked the person who filmed this project but it was 2019 so they may not remember. Thanks for putting the image above.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 04, 2021 Mar 04, 2021

Copy link to clipboard

Copied

I'll let you know if the person who filmed remembers what the VFR was. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 04, 2021 Mar 04, 2021

Copy link to clipboard

Copied

I thought I read somewhere that Premiere can supposedly handle VFR. But I still see people who have similar problems when VFR is involved. I can't say with certainty that is related to your issue. In that case I oftentimes see people use free third party apps like Handbrake to convert to a constant frame rate. Do the MXF files play in any other app outside of the Creative Cloud apps?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 05, 2021 Mar 05, 2021

Copy link to clipboard

Copied

Right I understand, yes it runs smoothly with VLC, no issue in watching at all. I got a reply with some information on how we filmed:

General Frame rate: 25FPS
slow mo frame rate: 50FPS
Aspect ratio: 16:9
General footage resolution: 1080x-920
Slow mo resolution: 720x 1280

Variable frame rate: 50 

Hopefully some of that information gives more of an insight. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 05, 2021 Mar 05, 2021

Copy link to clipboard

Copied

Hmm I thought that Premiere Pro CC 2018 12.0.1 and later supported VFR, if that even is the reason for the 'Frame substitution recursion attempt aborting after multiple attempts on file' error. You might need to use VLC to convert it to a constant frame rate, and then try. Kind of a pain, I know. But that's the best I can think of for the time being.

 

Sometimes as a quick test, I drop the footage into After Effects or Media Encoder, just to make sure that it's not a funky Premiere thing. But I suspect that you'll get an error message in those apps, as well.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 06, 2021 Mar 06, 2021

Copy link to clipboard

Copied

So I've tried both converting the files in VLC, it was made into an M4V file and premier did not like that, also tried a few files in media encoder and they all failed. It's so annoying when we filmed this project I converted the files into MP4 (I can't remember how i did it) with no issues at all, so I can't work out why any other video file type doesn't work. Would Handbrake be the next thing to try do you think? Screenshot 2021-03-06 at 14.26.56.pngScreenshot 2021-03-06 at 14.21.53.png

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 07, 2021 Mar 07, 2021

Copy link to clipboard

Copied

That's ridiculous that none of those are working for you! What version of Premiere Pro are you on? Also, what MacOS are you on, as well?  Yeah, I suppose Handbrake would be the next thing to try.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 07, 2021 Mar 07, 2021

Copy link to clipboard

Copied

yes people are still having problems with variable frame rate sources and the consensus is that handbrake is the best free way to convert to a constant frame rate.   You can also use editready (which costs) but it allows you to convert to more robust formats like prores and personally i find the interface more intuitive.  It has a few other advantages (in particular, combining spanned clips)

https://www.divergentmedia.com/editready 

 

This is a year old, but I don't remember seeing any updates from adobe about this 

https://community.adobe.com/t5/premiere-pro/faq-issues-with-screen-recorded-footage-in-premiere-pro/...

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 08, 2021 Mar 08, 2021

Copy link to clipboard

Copied

Surely Adobe knows about these issues if people are still having them? Ok thank you for the other tips, if Handbrake does not work I may have to look at editready. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 08, 2021 Mar 08, 2021

Copy link to clipboard

Copied

Tell me about it! its 14.9.0 (Build 52), MacOS version 11.2.2. Yes I figured, I'll let you know when/if it works. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 08, 2021 Mar 08, 2021

Copy link to clipboard

Copied

So I've just imported some files from Handbrake into PP, and there's no error sign, no black screens, or anything so I think that's done it! I've tried a few different options in the settings but this seems to be the sweet spot, I'll attach a screenshot of the settings used on Handbrake just in case, if you think the Handbrake settings I've chosen are wrong or could be better them then let me know, please. But the footage quality is so much better and I think it'll be smooth sailing from here on out. Thank you so much for your help, I really appreciate it!Screenshot 2021-03-08 at 13.11.55.png

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

Copy link to clipboard

Copied

Awesome! As long and your frame rates match and you export at a good quality, you should be good. If your footage quality looks good, then that's hopefully smooth sailing from here on out.

 

And then in the future, you might want to request that whoever is shooting to make sure that they are set to CFR, unless there's a particular reason they want to shoot VFR.

 

Cheers!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 09, 2021 Mar 09, 2021

Copy link to clipboard

Copied

Yeah good idea, if there are any other issues I'll drop a reply in her but looks good so far. Thank you Brandon for your help!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

Copy link to clipboard

Copied

Looks like your video files are on an external drive. Can you place them on a local drive instead? I've seen users get the recursive error before and it was because the external drive was too slow.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 09, 2021 Mar 09, 2021

Copy link to clipboard

Copied

Yes, they are on my external drives. Ideally, I would do that, but the footage adds up to about 12 hours, and it's 325Gb so that's a no-go. Maybe I could have done one folder at a time but that seems to be making more effort than just leaving it on my external hard drive.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines