I have been using Premiere Pro to add subtitles for 5 different languages since April. A new language was added this month. I had created a new project, added in the same video (MOV format) and the new subtitles (SRT format). This was shown.
The video stopped playing half way. It was just a black screen. The subtitles still showed on screen though. I have shut down Premiere Pro, reopened it, re-added all the videos and subtitle files, and this still shows.
This work is rather urgent. I appreciate any help or advice.