Freeze export in Adobe Premiere or Media Encoder

New Here ,
May 12, 2021 May 12, 2021

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I can't export video files from Adobe Premiere or Media Encoder. Processing happens, but it freezes.

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Crash, Export, Freeze or hang

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Adobe Employee , May 13, 2021 May 13, 2021
Hi renanrnobrega, Sorry to hear about this. Is it freezing while exporting in any specific format (like H.264) or is it with all the formats? If it's specific to H.264, try switching to Software Encoding under Export Settings > Video tab > Encoding Settings > Performance.  Let us know if it exports properly after that. Thanks, Sumeet

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Adobe Employee ,
May 13, 2021 May 13, 2021

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Hi renanrnobrega,

 

Sorry to hear about this. Is it freezing while exporting in any specific format (like H.264) or is it with all the formats? If it's specific to H.264, try switching to Software Encoding under Export Settings > Video tab > Encoding Settings > Performance.  Let us know if it exports properly after that.

 

Thanks,

Sumeet

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New Here ,
May 13, 2021 May 13, 2021

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Thanks Sumeet, it worked! 

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