Freezes on Open

Community Beginner ,
Apr 15, 2021 Apr 15, 2021

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Randomly started last night. I get past the splash screen and then it hangs and freezes before the welcome window. 

Tried:
Clearing Cache
Rolling back NVidia drivers
Resetting preferences and plugins 
Ran CC repair
Uninstalled and reinstalled Premiere

The same things continues to happen

Specs:
Windows 10 - 10.0.19042 Build 19042
17 - 9700k
32 GB Ram
GTX 1660 Super 

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Error or problem

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Adobe Employee ,
Apr 15, 2021 Apr 15, 2021

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Hi there,

Sorry to hear that. We appreciate that you tried to troubleshoot the issue.

I found an article related to the launch issues. Check it out: https://community.adobe.com/t5/premiere-pro/faq-how-to-troubleshoot-premiere-pro-crash-at-launch/m-p...

Please take a look and let me know if it helps.

Thanks,

Shivangi

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Community Beginner ,
Apr 15, 2021 Apr 15, 2021

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Just worked through the steps here. No success still hanging. It gets past the splash screen and freezes right before you would expect the "welcome" screen to show up to load/start new projects. 

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