Freezes while adjusting length on clips

Community Beginner ,
Feb 23, 2021

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For a while now my premiere sometimes freezes while adjusting length on clips. It also freezes the whole pc for a bit. After it comes back the program screen in premiere goes black  The program works almost as it should, can cut, edit and hear the sound but no picture. So I have to restart the program for it to work properly again. In rare occations premiere crash when this happens.

Using version v14.0.1 right now. 

Windows 10
i9- 9920X
64gb ram
980ti GPU

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Freeze or hang

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Adobe Community Professional ,
Feb 23, 2021

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Since you're on 14.0.1, have you tried updating to the latest version 14.9 or even 14.7?

 

If not, why?

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Community Beginner ,
Feb 23, 2021

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Because i got ongoing projects. And I know from experience that a new version can be trouble. 

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Peru Bob LATEST
Adobe Community Professional ,
Feb 23, 2021

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

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