frozen loading screen

New Here ,
May 17, 2021 May 17, 2021

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Please help me!!!

When I open the program, it freezes like this for two hours and it hasn't worked yet

How do I fix this problem
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Freeze or hang

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Adobe Community Professional ,
May 18, 2021 May 18, 2021

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Hello,

 

Sorry for the trouble.

Can you please try to:

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