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Getting audio to playback!

New Here ,
Jul 19, 2020 Jul 19, 2020

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Suddenly I am not getting any audio to play back at all in Premeire.

I have tried everything including changing audio hardware in Preferences.

The meters show audio is there but I can not get the playback at all.

I even uninstalled Premeire and reinstalled it. Problem still exists.

Any suggestions are appreciated. Working on a MAC btw and this laptop has never had this issue.

Thank you

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Community Expert ,
Jul 19, 2020 Jul 19, 2020

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Hello peterney,

did you try to set input to none in audio preferences?

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Community Expert ,
Jul 20, 2020 Jul 20, 2020

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If the suggestion by joellebh doesn't work, delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/....

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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