[Glitch] Audio Hardware Preferences

Dec 23, 2020

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Adobe Premiere audio output is set to a specific speaker (not my system's default). When changing my Windows system's audio output, it also changes Premiere's output to what I just changed the system's audio output. Then I go back to change Premiere's audio output to anything else, and it will make the audio output to my monitor, even if I didn't set it to do that.

 

[code]

Adobe Premiere Pro v 14.7

 

Computer Information:
Manufacturer: To Be Filled By O.E.M.
Model: To Be Filled By O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i9-7900X CPU @ 3.30GHz
CPU Family: 0x6
CPU Model: 0x55
CPU Stepping: 0x4
CPU Type: 0x0
Speed: 3312 Mhz
20 logical processors
10 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Supported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Supported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1080 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 27.21.14.6089
DirectX Driver Version: 27.21.14.6089
Driver Date: 12 11 2020
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 1080 Ti
VendorID: 0x10de
DeviceID: 0x1b06
Revision: 0xa1
Number of Monitors: 3
Number of Logical Video Cards: 3
No SLI or Crossfire Detected
Primary Display Resolution: 3840 x 2160
Desktop Resolution: 8960 x 2340
Primary Display Size: 23.62" x 13.39" (27.13" diag)
60.0cm x 34.0cm (68.9cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 11263 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 32462 Mb

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 2395370 Mb
Largest Free Hard Disk Block: 1568132 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
MAC Address hash: 51e99e2992adb1df2177f785c2c19c9d1f4f21f6
Disk serial number hash: ad42f304

[/code]

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Audio, Error or problem

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[Glitch] Audio Hardware Preferences

Dec 23, 2020

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Adobe Premiere audio output is set to a specific speaker (not my system's default). When changing my Windows system's audio output, it also changes Premiere's output to what I just changed the system's audio output. Then I go back to change Premiere's audio output to anything else, and it will make the audio output to my monitor, even if I didn't set it to do that.

 

[code]

Adobe Premiere Pro v 14.7

 

Computer Information:
Manufacturer: To Be Filled By O.E.M.
Model: To Be Filled By O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i9-7900X CPU @ 3.30GHz
CPU Family: 0x6
CPU Model: 0x55
CPU Stepping: 0x4
CPU Type: 0x0
Speed: 3312 Mhz
20 logical processors
10 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Supported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Supported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1080 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 27.21.14.6089
DirectX Driver Version: 27.21.14.6089
Driver Date: 12 11 2020
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 1080 Ti
VendorID: 0x10de
DeviceID: 0x1b06
Revision: 0xa1
Number of Monitors: 3
Number of Logical Video Cards: 3
No SLI or Crossfire Detected
Primary Display Resolution: 3840 x 2160
Desktop Resolution: 8960 x 2340
Primary Display Size: 23.62" x 13.39" (27.13" diag)
60.0cm x 34.0cm (68.9cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 11263 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 32462 Mb

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 2395370 Mb
Largest Free Hard Disk Block: 1568132 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
MAC Address hash: 51e99e2992adb1df2177f785c2c19c9d1f4f21f6
Disk serial number hash: ad42f304

[/code]

TOPICS
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Dec 23, 2020 0
Dec 23, 2020

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Audio monitor or video monitor? What is anything else? What are your audio output options? What audio output devices do you have connected to your system?

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Dec 23, 2020 0
Dec 23, 2020

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Thanks for the swift reply!

 

Monitor = My system's main display (inbedded speakers).

Anything else = All other audio outputs connected to my computer.

Audio output options in Premiere = 

Nick5C52_0-1608741723244.png

 

Audio output devices on system = 

Nick5C52_1-1608741784735.png

 

Kind regards

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Dec 23, 2020 0
Dec 23, 2020

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And if in Premiere Pro you put Realtek High Definition Audio in anyway it goes to the output of your monitor (NVIDIA Audio)? For some reason I do not see the Speakers (Realtek High Definition Audio) output in the output of your system so in that case you would only have the NVIDIA and Realtek High Definition Audio outputs but the digital output and it may be that Premiere Pro cannot find that output and grab the first one that is one of the NVIDIA, because the Realtek digital surely you don't have it connected. In the output of your system there is no Speakers (Realtek High Definition Audio), check if you need to install a driver or something like that in Windows.

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Dec 23, 2020 0
Nick5C52 LATEST
Dec 23, 2020

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"Speakers (Realtek High Definition Audio)" is there. My system only shows four output devices at a time.

Nick5C52_0-1608756267055.png

I did some other combinations of selecting audio outputs in Premiere. Example: I switched my system's audio output to "Speakers (Realtek High Definition Audio)", and, although Premiere still displays the audio output I set it to (in this case, it was "EP-HDMI-RX..."), audio within Premiere's switched to "Speakers (Realtek High Definition Audio)". To iterate, Premiere is displaying the audio as set to "EP-HDMI-RX...", but the audio within Premiere is coming out of a different device.

 

You might be on to something about a driver missing from my system. The audio output that I mostly use is "Speakers (Realtek High Definition Audio)", which is a headset connected to my PC via a 3.5mm jack. I don't believe a driver is required for something going into the headphone jack though.

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Dec 23, 2020 0