Glitching on Playback and Export In Premiere (source footage was fine)

New Here ,
May 03, 2021 May 03, 2021

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My footage keeps getting these weird glitches all over it (sometimes with green bars sometimes without) and it will not stop. Ive tried checking my laptop specs (considering I bought it FOR it being reccomended as the best laptop under £1000 for film students, the laptop is fine), Ive turned off GPU accelleration, I've updated my graphics driver, I've changed playback speed, Ive exported through Premiere AND through Media Encoder, I've downloaded previous versions of Premiere Pro, I have tried importing footage taken on other devices to see if it was a phone footage issue (it wasnt, camera AND downloaded clips ALL get the same glitch). NOTHING works.
The glitches appear in both playback and upon export and just take over my footage. Playback also freezes randomly and wont play footage even if I've changed playback settings and sometimes playback will apear fine and mostly glitch free but will be covered in glitches upon export.

Im a student, this has been preventing me from editing my work the last few months AND from doing my own personal projects, and given i can barely afford Creative Cloud as is this is months of wasted money. Please tell me theres a fix for this, that ive not already tried. Several times.
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Crash, Error or problem, Export, Freeze or hang

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Adobe Employee ,
May 03, 2021 May 03, 2021

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Hi Robyn!

Sorry about the glitching issues. Can you share the following information?

  • What are your system specifications (OS, CPU, RAM, GPU)?

Let us know if this article helps: https://helpx.adobe.com/in/premiere-pro/kb/green-purple-streaks-premiere-pro.html

Looking forward to your response.

Thanks,

Kartika

 

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Adobe Community Professional ,
May 03, 2021 May 03, 2021

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If the footage is variable framerate convert to constant framerate with Handbrake (not AME) before bringing into Premiere.

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