Graphics card is up to date but Premiere Pro still keeps crashing!

New Here ,
May 28, 2021 May 28, 2021

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I recently bought a new laptop (Specs Below) and downloaded the trial version for Premiere Pro. But after only 3 days of usage, suddenly the applications starts crashing every 60 seconds after i open it. i haven't done anything to the app at all and the frequent crashing was very sudden. I updated my graphics card which is a Nvidia Geforce GTX 1650 Ti to its latest version but it still keeps crashing. tried to reinstalled it as well but it still keeps crashing!! I tried every single solution but still no result.

1. Trashing my preferences

2. Resetting Saved layout

3. Disabling imported workspace

4. Switching off GPU Accleration

5. Clearing Media cache

Tried all of these and STILL NO RESULT. Im desperate for solution so anything can be helpful towards fixing this problem.

Specs:

Processor:AMD Ryzen 5 4600H (6C / 12T, 3.0 / 4.0GHz, 3MB L2 / 8MB L3)
Graphics: NVIDIA GeForce GTX 1650 Ti 4GB GDDR6
Memory: 16GB (2x 8GB SO-DIMM DDR4-3200)
Storage: 512GB SSD M.2 2280 PCIe NVMe
Display: 15.6" FHD (1920x1080) IPS 300nits Anti-glare, 144Hz, 100% sRGB, Dolby Vision

Operating System: Windows 10 Home 64,

TOPICS
Crash, Editing, Error or problem, Freeze or hang, Hardware or GPU, Performance, User interface or workspaces

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Adobe Community Professional ,
May 28, 2021 May 28, 2021

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Contact support. They may figure out what is wrong.

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