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Green bars across my videos in PP

New Here ,
Jun 16, 2020

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Greetings all. I've just run into a problem with PP where it makes flickering green bars across my videos in both the project and preview (pic attached). I've tried clearing cache and resetting preferences, but it is still green.

 

System information

Intel R i7-7700K 4.2GHz

16 GB Ram, 64 bit, GeForce GTX 1070 & Intel R HD 630

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

Also, please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Green bars across my videos in PP

New Here ,
Jun 16, 2020

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Greetings all. I've just run into a problem with PP where it makes flickering green bars across my videos in both the project and preview (pic attached). I've tried clearing cache and resetting preferences, but it is still green.

 

System information

Intel R i7-7700K 4.2GHz

16 GB Ram, 64 bit, GeForce GTX 1070 & Intel R HD 630

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

Also, please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Bug

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128

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Jun 16, 2020 1
Adobe Community Professional ,
Jun 16, 2020

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Try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

Also, please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Jun 16, 2020 0
New Here ,
Jun 24, 2020

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Thank you for the tips. It was definitely the graphics driver update. I rolled it back but still encountered the problem, not sure how far I'd have to roll it back. Luckily I have an NVIDIA Geoforce graphics card as well. So I switched from the Intel to it and it worked just fine.

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Jun 24, 2020 1
Adobe Community Professional ,
Jun 16, 2020

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Premiere Pro forum.

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Jun 16, 2020 0