green fuzz and zoomed video upon exporting

New Here ,
Jan 10, 2021

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Hi all, 

 

this was an issue I ran into a while ago and because I had a project due soon I switched to resolve and after effects. I really have no idea why this issue might be happening. I installed the latest GPU driver but every time I export the video looks like it does attached. For reference I have a GeForce 1660 Super and an AMD Ryzen 5 3600 6 core, it had been working just fine and I don't believe I changed anything in preferences and settings. Randomly (it was in november) the exports just started pooping out green. Hope we can figure out a solution.

 

Thanks!

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Error or problem, Export

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green fuzz and zoomed video upon exporting

New Here ,
Jan 10, 2021

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Hi all, 

 

this was an issue I ran into a while ago and because I had a project due soon I switched to resolve and after effects. I really have no idea why this issue might be happening. I installed the latest GPU driver but every time I export the video looks like it does attached. For reference I have a GeForce 1660 Super and an AMD Ryzen 5 3600 6 core, it had been working just fine and I don't believe I changed anything in preferences and settings. Randomly (it was in november) the exports just started pooping out green. Hope we can figure out a solution.

 

Thanks!

TOPICS
Error or problem, Export

Views

39

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Jan 10, 2021 0
Adobe Community Professional ,
Jan 10, 2021

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attachment.png

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Jan 10, 2021 1
Adobe Community Professional ,
Jan 10, 2021

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Are you using the Studio Driver?

NVIDIA STUDIO DRIVER

Driver Version: 460.89 - Release Date: Tue Dec 15, 2020
from here:

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Jan 10, 2021 0
New Here ,
Jan 10, 2021

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Installed the lateset studio driver and had the same issue. Attached is an example of what the issue looks like 

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Jan 10, 2021 0
New Here ,
Jan 10, 2021

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here is the example of the video. I'll try that studio driver now and see if it works

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Jan 10, 2021 0
Adobe Community Professional ,
Jan 10, 2021

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Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Jan 10, 2021 0
Peru Bob LATEST
Adobe Community Professional ,
Jan 10, 2021

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Also:

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn't work, try creating a new project and import the old one into it.

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Jan 10, 2021 0