h.264 playback problem on QuickTime

New Here ,
Jun 09, 2021 Jun 09, 2021

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Since updateng from 2020 to 2021 our h264 exports have had audio issues in the quicktime player. It will play in the beginning but will go out of sync over time. Skipping forward in a video either stops the audio or throws it completely out of sync. Videos play fine in other players and videos we exported prior to updating play fine in quicktime. 

How could I fix this problem? 

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Adobe Employee ,
Jun 09, 2021 Jun 09, 2021

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Hi there,

Thanks for writing in. I understand your H.264 exports gives you audio sync issues in QT player.

Ideally, Premiere Pro does not affect the playback in a specific player. Does it play fine in Premiere Pro application?

Let us know. We're here to help.

Regards,

Shivangi

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