H264 Export Fix frame .. export error

[Vivid5EF8]

Hello, 

I'M having a big problem with export any video h264 from PR or ME in the middle of the video its going to freez frame and the audio still work

Please Help , Urgent

[Joëlle Bh]

try to export using 'Software Only' renderer

[Michael Grenadier]

by any chance were any clips from a screen recording or shot on a smart phone.  If so, the problem is probably that they have a variable frame rate.

use mediainfo to determine whether your source is variable or constant frame rate

https://mediaarea.net/en/MediaInfo/Download

if it's variable use handbrake to convert to constant frame rate

https://handbrake.fr
and here's a tutorial on how to use handbrake

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

[Byron Cortez]

Ok but what are the tech specs of your computer? is your system up to date? what version are you using? a little bit of that information wouldn't hurt. You could try to Interpret Footage to switch to constant framerate within Premiere Pro if they are as variable framerate.