H264 Export Fix frame .. export error

New Here ,
Mar 14, 2021 Mar 14, 2021

Copy link to clipboard

Copied

Hello, 

I'M having a big problem with export any video h264 from PR or ME in the middle of the video its going to freez frame and the audio still work

 

Please Help , Urgent

TOPICS
Export, Freeze or hang

Views

82

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

Copy link to clipboard

Copied

try to export using 'Software Only' renderer

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

Copy link to clipboard

Copied

by any chance were any clips from a screen recording or shot on a smart phone.  If so, the problem is probably that they have a variable frame rate.


use mediainfo to determine whether your source is variable or constant frame rate

https://mediaarea.net/en/MediaInfo/Download

if it's variable use handbrake to convert to constant frame rate

https://handbrake.fr
and here's a tutorial on how to use handbrake

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

Copy link to clipboard

Copied

Ok but what are the tech specs of your computer? is your system up to date? what version are you using? a little bit of that information wouldn't hurt. You could try to Interpret Footage to switch to constant framerate within Premiere Pro if they are as variable framerate.  

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines