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H265 Render Frame Freeze - Mavic 2 Pro footage

New Here ,
Oct 17, 2020

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Hello i hope we can get this solved because its really frustrating.

Letme explain the Problem.

When i Export my Footage from my Mavic 2 Pro in Premiere its constantly freezes the export image and it seems like 99% of all frames are missing, the Video sometimes Hops to the next frame but it is likely a Frozen image Video.

Ive tried anything from Reinstalling Premiere to Reinstalling Windows.

Also ive installed different drivers. deactivating GPU acceleration even rendering with Media Encoder nothing is working.

Even with Proxys it doesnt work because when i export the video and Premiere renders the Original Footage the same problem occurs.

Ive also tried exporting in different Codecs. none worked...

Then i cut down the videolengh to about 10 sec with no effects or gradint whatsoever

Same Problem..

 

PC Specs. Hp Dragonfly Notebook

i7-8565U CPU

16GB Ram

WIn 10 64Bit

 

Footage Details.

MPEG-Film
Dateigröße: 1,53 GB
Size 3840 x 2160
Framerate: 29,97
Duration: 00;02;11;26
Pixel: 1,0
Alpha: None
Videocodec-Typ: HEVC 4:2:0

 

All just works fine in Davinci Resolve no H265 errors so far..

I hope we can solve the Problem because Premiere is so much Faster on my Laptop and i Love editing on Premiere and need it for my Business as Videographer.

Also ive added the Sloppy export Video above so u guys can get yourself a look

Best Regards

 

TOPICS
Editing, Error or problem, Export, Formats, Freeze or hang, Hardware or GPU

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H265 Render Frame Freeze - Mavic 2 Pro footage

New Here ,
Oct 17, 2020

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Hello i hope we can get this solved because its really frustrating.

Letme explain the Problem.

When i Export my Footage from my Mavic 2 Pro in Premiere its constantly freezes the export image and it seems like 99% of all frames are missing, the Video sometimes Hops to the next frame but it is likely a Frozen image Video.

Ive tried anything from Reinstalling Premiere to Reinstalling Windows.

Also ive installed different drivers. deactivating GPU acceleration even rendering with Media Encoder nothing is working.

Even with Proxys it doesnt work because when i export the video and Premiere renders the Original Footage the same problem occurs.

Ive also tried exporting in different Codecs. none worked...

Then i cut down the videolengh to about 10 sec with no effects or gradint whatsoever

Same Problem..

 

PC Specs. Hp Dragonfly Notebook

i7-8565U CPU

16GB Ram

WIn 10 64Bit

 

Footage Details.

MPEG-Film
Dateigröße: 1,53 GB
Size 3840 x 2160
Framerate: 29,97
Duration: 00;02;11;26
Pixel: 1,0
Alpha: None
Videocodec-Typ: HEVC 4:2:0

 

All just works fine in Davinci Resolve no H265 errors so far..

I hope we can solve the Problem because Premiere is so much Faster on my Laptop and i Love editing on Premiere and need it for my Business as Videographer.

Also ive added the Sloppy export Video above so u guys can get yourself a look

Best Regards

 

TOPICS
Editing, Error or problem, Export, Formats, Freeze or hang, Hardware or GPU

Views

84

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Oct 17, 2020 0
Adobe Community Professional ,
Oct 17, 2020

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Oct 17, 2020 1
New Here ,
Oct 17, 2020

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Dont know how to do that, cant edit my Thread

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Oct 17, 2020 0
Adobe Community Professional ,
Oct 17, 2020

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Post a new reply:

attachment.png

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Oct 17, 2020 0
New Here ,
Oct 17, 2020

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i tried export the same Video in After effects as MP4, it works.

Any solution for Premiere..?

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Oct 17, 2020 0
Adobe Community Professional ,
Oct 17, 2020

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I'd suggest you transcode to a more robust editing format like Prores 422(HQ).    You didn't tell us the graphics card of your computer and it's possible it does not meet the minimum specs for Premiere

https://helpx.adobe.com/premiere-pro/system-requirements.html

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Oct 17, 2020 0
New Here ,
Oct 17, 2020

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Hi i did Try Prores, it does work either

Gpu is intel uhd 620 because its a notebook w/o a dedicated gpu

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Oct 17, 2020 0
Adobe Community Professional ,
Oct 17, 2020

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The lack of graphics card is probably the issue. Have you tried premiere
2019. Definitely less demanding on your computer

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Oct 17, 2020 0
New Here ,
Oct 18, 2020

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Why should the Lack of ma GPU be the issue...

I see tons of ppl out there editing on a i7-8565U CPU without GPU

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Oct 18, 2020 0
New Here ,
Oct 28, 2020

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Anyone can Help?, Adobe Support isnt Helping at all

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Oct 28, 2020 0