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Help! Adobe Premiere Pro error on full screen

New Here ,
Jan 22, 2020

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I don't know why this happened, I ave using it for a month in full screen and its working normal, until one day when I import AI file, its start bug, and I can't use it on full screen.

 

already reinstall a couple times and remove the preference when uninstalling but its still error in full screen, nothing chance.

here is a video to help you see the problem:

Press and hold down Shift-Alt while the application is starting.

 

-KS

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Error or problem, User interface or workspaces

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Help! Adobe Premiere Pro error on full screen

New Here ,
Jan 22, 2020

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I don't know why this happened, I ave using it for a month in full screen and its working normal, until one day when I import AI file, its start bug, and I can't use it on full screen.

 

already reinstall a couple times and remove the preference when uninstalling but its still error in full screen, nothing chance.

here is a video to help you see the problem:

Press and hold down Shift-Alt while the application is starting.

 

-KS

TOPICS
Error or problem, User interface or workspaces

Views

885

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 22, 2020 0
Engaged ,
Jan 22, 2020

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Press and hold down Shift-Alt while the application is starting.

 

-KS

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Jan 22, 2020 0
Adobe Employee ,
Jan 24, 2020

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Hi Vivif,

 

We're sorry about this. Try resetting app preferences as Kulpreet suggested and check if it's working properly. If you are still getting this issue, then try resetting workspace for Premiere Pro to isolate any workspace corruption issue that might be causing the app to misbehave.

Let us know if it helps.

 

Thanks,

Sumeet

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Jan 24, 2020 0
New Here ,
Oct 24, 2020

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I've had the same problem for a while now and neither of these solutions worked

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Oct 24, 2020 0