help.

[NMaslon5FB7]

On my mac I have been having trouble not being able to go on my premiere pro and it kept saying "not responding". So I emailed my teacher and he gave me anothr computer to do my projects. So I started it on the other one and now its also not letting me in.  If I get lucky itll be there normally for 5 seconds then turn off and nothing pops up telling me something is worng. I have a pro book now. PLEASE HELP!!!!! 

[Kartika Rawat]

Hi Maslon!

Really sorry about that. Can you provide the following information?

• What are your system specifications (OS, CPU, RAM, GPU)?
• Can you check if your system meets the basic requirement for smooth functioning? https://helpx.adobe.com/premiere-pro/user-guide.html/premiere-pro/system-requirements.ug.html

Let us know.

Thanks,

Kartika