Last night I upgraded the Premiere for the last version and this message started to happen when I tried to edit a video.
"A low level exception occurred in: DeviceController:4"
The screeshoot below shows the error
Now I can't add titles or do many things.
Tried some things like this and didn't work.
Can somebody help me?
Please post your:
Operating system build (not just the latest).
Premiere exact build (see about),
Do you have a capture card or something simular.
The Premiere version is 14,3
The render is Mercury Playback engine software only
I have the same exact problem.
As soon as I open up a project I had been working on I get.
Premiere pro 14.3
Also having this issue.
Just found out that is Gráficos HD Intel® 3000.
It need to be at least one of this to work fine.
Well thank you anyway.
its not hardware related its a setting matter
Sorry to hear about this. Are you experiencing this after updating to Premiere Pro v14.3? Also, please attach a screenshot of the Control Surface, Device Control, and Playback preference window in Premiere Pro.
I have no idea what happened but my error messages have stopped appearing. Please lmk if by them disappearing I can somehow help others with this issue.
I'm getting the same error message. My Premiere Pro automatically updated recently. It's version 14.3.0. Do you know what the problem means and how I can fix it?
I have the exact same issue. nothing helps. Exasperated.
I've updated to OS 10.15.5 and I think the problem is now resolved.
Having the same problem,
Adobe Premiere Pro 14.3.0 (build 38)
MacOS 10.13.6 High Sierra
no peripheral capture cards or anything else
posting here so that I am notified when the problem gets solved
I have the same version of PP and the same OS! I’m using a 2016 MacBook Pro.
UPDATE: problem went away for a few days but is back again.
May be related, there is terrible flicker / glitches when I try to render a sequence.
Sequence is using masks and some effects. I am under huge pressure deadline looming, this is causing me a lot of stress.
I've updated to OS 10.15.5 and I think the problem is now resolved
Same here, same Premiere 14.3.0, same MacOS 10.13.6. Just started happening. Any news on this? Is upgrading the MacOS the answer?