How to get rid of green/white lines

[pauls9016698]

I am currently experiencing these green and white lines on all of my videos in Premiere Pro, is there any way that I can resolve this? It used to work fine on my laptop but I have opened today and it's showing this. 

I have tried following the steps on here: https://helpx.adobe.com/x-productkb/multi/drivers-video-win-intel.html but when I try to run the file, it says 'this computer does not meet the minimum requirements for installing the software'.

[Please do not double post, duplicate post deleted by mod]

[Peru Bob]

What graphics card(s) do you have?

What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?

[pauls9016698]

Graphics card is Intel(R) UHD Graphics 620

Intel(R) Core(TM) i7-8565U CPU

I have currently got my laptop plugged into a monitor screen, I think specs are as follows, apologies in advance, I am not the most technical!

I can see two disk drives, one model is VendorCo and the other says PC401 NVMe SK hynix 

VendorCo has 1 partition 

PC401 has 5 partitions 

[Peru Bob · Accepted solution]

Get the latest graphics driver here:

https://downloadcenter.intel.com/download/29674/Intel-Graphics-Windows-10-DCH-Drivers?product=126789

[pauls9016698]

Amazing, that's worked, thank you for your help!

[Peru Bob]

You're welcome.