how to solve this problem (Crash at launch)

New Here ,
Jul 12, 2021 Jul 12, 2021

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WechatIMG16071.png

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Crash, Performance

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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what's the problem? You've posted a screenshot of the opening screen. Is it stuck there?

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Adobe Employee ,
Jul 14, 2021 Jul 14, 2021

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Hi there!

Sorry about the trouble. We have an article that shows some suggestions mentioned. Check here: https://community.adobe.com/t5/premiere-pro/faq-how-to-troubleshoot-premiere-pro-crash-at-launch/td-...

 

Let us know how it goes. 

Thanks,

Kartika

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