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I can see the peak of the sound but no sound comes out of the speaker ....

Participant ,
Oct 09, 2020

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Hey, 

 

new version of Premiere Pro on a macbook pro 2019 latest macos 

 

I have checked the prefs. 

Everything is correct selected , but no sound comes out of the internal speaker. 

 

Does anybody had this behaviour ever ? 

 

If I launch AE I can here the sound correctly. 

Quicktime no problem. 

 

What can this be? any timeline setting that I can´t remember ? 

 

I am testing now for a complete day and I don´t have a clue what it could be .... 

 

thanxs for help in advance .... 

 

kind regards Peter 

I speak german, english,spanish specs: iMac iMac.27" 17.1 Intel Core i7 processor:4 GHz Ram :32 GB Premiere CC 14.0.1 German Version. Handle ohne zu tun; ohne Anstrengung arbeiten. Stell dir das Kleine gross vor und das Wenige als Viel. Beschäftige mit dem Schwierigen, solange es noch einfach ist. Erfülle die große Aufgabe durch viele kleine Taten. Act without doing; work without effort. Think of the small as large and the few as many. Confront the difficult while it is still easy; accomplish the great task by a series of small acts.
Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/....

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

TOPICS
Audio, Editing, How to

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I can see the peak of the sound but no sound comes out of the speaker ....

Participant ,
Oct 09, 2020

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Hey, 

 

new version of Premiere Pro on a macbook pro 2019 latest macos 

 

I have checked the prefs. 

Everything is correct selected , but no sound comes out of the internal speaker. 

 

Does anybody had this behaviour ever ? 

 

If I launch AE I can here the sound correctly. 

Quicktime no problem. 

 

What can this be? any timeline setting that I can´t remember ? 

 

I am testing now for a complete day and I don´t have a clue what it could be .... 

 

thanxs for help in advance .... 

 

kind regards Peter 

I speak german, english,spanish specs: iMac iMac.27" 17.1 Intel Core i7 processor:4 GHz Ram :32 GB Premiere CC 14.0.1 German Version. Handle ohne zu tun; ohne Anstrengung arbeiten. Stell dir das Kleine gross vor und das Wenige als Viel. Beschäftige mit dem Schwierigen, solange es noch einfach ist. Erfülle die große Aufgabe durch viele kleine Taten. Act without doing; work without effort. Think of the small as large and the few as many. Confront the difficult while it is still easy; accomplish the great task by a series of small acts.
Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/....

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

TOPICS
Audio, Editing, How to

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Oct 09, 2020 0
Adobe Community Professional ,
Oct 09, 2020

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/....

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

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Participant ,
Oct 09, 2020

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clean-delete-or-trash-media-cache-files/td-p/....

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

 

checked this but still didnt work ....

 

But: 

 

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

this worked. 

 

this is a scary error. feels like to get numb .... 

 

I was shure that I had done that before. but following your instructions helped.

(alt start premiere) 

 

I also had made an update in case something with the older version went wrong. 

 

thanxs Peru Bob

 

kind regards Peter 

 

I speak german, english,spanish specs: iMac iMac.27" 17.1 Intel Core i7 processor:4 GHz Ram :32 GB Premiere CC 14.0.1 German Version. Handle ohne zu tun; ohne Anstrengung arbeiten. Stell dir das Kleine gross vor und das Wenige als Viel. Beschäftige mit dem Schwierigen, solange es noch einfach ist. Erfülle die große Aufgabe durch viele kleine Taten. Act without doing; work without effort. Think of the small as large and the few as many. Confront the difficult while it is still easy; accomplish the great task by a series of small acts.

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