i can't move mask with arrow key

[Cee.Zee]

I can't move seletion mask with arrow key it a bug or i turn something off?

everytime i hit arrow key it move playhead in timeline
even i already select mask it still move playhead instead

and i already check keyboard shortcut

[Sami Succar]

Premiere doesn't treat masks as "objects".

[Cee.Zee]

i use to move Mask with Arrow Key before but right now i can't move it
it a bug or it anyway i can fix it?
sorry for a bad grammar.

[Cee.Zee]

Fixed , i think it a bug from v14.7 i rollback to v14.6 and now it work.

[johnc64182884]

I would really like it if they, instead of making us roll-back, would just fix the darn function. Not being able to be that precise has a pretty staggering effect on some of our work. Here's hoping they see your Thread & take note. Thanks for Posting.

[seblast]

Thanks.

I'm replying to get the notice if/when they fix it.

This is pretty bad...

[TheRealTopherG]

Rolling back is not a fix IMO. This is still an issue in the current version, (14.8). Any help from Adobe on this? 

[Cee.Zee]

Sorry , it there anotherway we can report Adobe?

[TheRealTopherG]

Are you able to "unsolved" this post?

[Cee.Zee]

done 😄 

[greglad77]

Rolling back to a previous version doesn't mean this is "solved." If it's a bug, Adobe needs to fix it. If it's a removed feature, they should inform.

[TheRealTopherG]

Bump for help... havent found a fix.

[DaveRizzWork]

Yes. I've been having this same problem and it is a complete PAIN IN THE ARSE! WhenTF is Adobe going to fix this problem???? I've tried changing the keyboard short-cuts, turning on and off Multi-Cam, and any number of other "solutions" people post in Adobe and on Reddit, and the web.

C'mon ADOBE! Get this fixed already. There have been like 2 Premiere updates since I noticed this bug!

[DaveRizzWork]

https://www.reddit.com/r/premiere/comments/kbav8l/using_arrow_keys_to_move_a_mask_no_longer_works

[DaveRizzWork]

Also, I submitted this to Adobe's "Feedback/Bug" area:

https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/42634906-can-t-move-masks-o...

If this is still a problem for anyone on this thread, I'd recommend you go to the suggestion link I pasted here, and Up-Vote (the little blue button in the upper left corner) the suggestion in hopes of someone in the Adobe Hive Mind takes notice.

[Cee.Zee]

Another update but still not fix 😞

[zacm35056784]

I posted about this on the Adobe Premiere subreddit.

https://www.reddit.com/r/premiere/comments/kbav8l/using_arrow_keys_to_move_a_mask_no_longer_works/

No response. 

I got so fed up I tried calling customer support where I was on hold for 3 hours. They told me they would call back soon with a solution. They never did. That was weeks ago now. Absolutely infuriating.

[DaveRizzWork]

Yeah, that sucks... it's great that we get to pay for that stellar customer service for the rest of our careers, right?

[Kevin-Monahan]

Sorry about this BS, ZacM. I'll see what I can do to raise awareness internally. I'll make sure an official fire is lit. Be back in a sec to confirm.

Regards,
Kevin

[Kevin-Monahan]

OK, I filed an internal bug. I will advocate for a fix. Hopefully, soon!

Thanks,
Kevin

[TheRealTopherG]

Thank you Kevin. Hopefully, this will get fix on the next update. 

[GingerSnap70]

Has there been any progress on this issue? It is driving my bonkers (language adjusted to PG rating...).

[DaveRizzWork]

Not that I've seen. No relevant updates that have fixed anything related to this that I've seen.

Adobe employee @Kevin-Monahan saw this thread and submitted an internal bug report on 2/11/21... so hopefully something will come through on the next update?  FingersX

[Kevin-Monahan]

Dave,

I have an update. Turns out my bug was a duplicate and had already been reported by editors in Japan. Others are hitting the same bug, so the good news is that the bug predates mine. That means the issue is farther along and is definitely being fixed as we speak.

Thanks again for reporting this issue. 

Kevin

[CGallant78]

Apprecite the update and glad to hear this is being worked on. Thank you Kevin.