I can't open the premiere pro 2020

New Here ,
Dec 03, 2020

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Guys help me!!! I didn't get to open the premiere pro 2020
Whenever I try to open it it closes without opening the program and appears that message from adobe "Adobe premiere Pro ended unexpectedly" I talked to adobe support and until the time we were talking (there was a moment that stopped talking to me) they guided me to enter the fider / library / Application Support / adobe...
It has happened to someone, probably some plugin or lack of it is that this ending the premiere program
Since I installed the premiere i still could not open it
I have a Mac (mid 2015 with big sur macOS system)
Can anyone help me?
Thank you very much.

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Crash, Error or problem

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I can't open the premiere pro 2020

New Here ,
Dec 03, 2020

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Guys help me!!! I didn't get to open the premiere pro 2020
Whenever I try to open it it closes without opening the program and appears that message from adobe "Adobe premiere Pro ended unexpectedly" I talked to adobe support and until the time we were talking (there was a moment that stopped talking to me) they guided me to enter the fider / library / Application Support / adobe...
It has happened to someone, probably some plugin or lack of it is that this ending the premiere program
Since I installed the premiere i still could not open it
I have a Mac (mid 2015 with big sur macOS system)
Can anyone help me?
Thank you very much.

TOPICS
Crash, Error or problem

Views

23

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 03, 2020 0
Adobe Employee ,
Dec 04, 2020

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Hi Ju5D73,

 

Sorry for your issue.

How do you open Premiere Pro - by double-clicking a project file or by clicking its icon? Please try resetting the preferences. Here's how: https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

Let us know if it helps.

 

Thanks,

Nishu

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