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i can't search anything in essential graphic panel

New Here ,
Nov 17, 2020

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i have been trying to find any mogrt in panel but nothing is shown

i tried to reset everything, delete cache, mogrt folder and reinstall

but nothing works

i can search in adobe stock

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i can't search anything in essential graphic panel

New Here ,
Nov 17, 2020

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i have been trying to find any mogrt in panel but nothing is shown

i tried to reset everything, delete cache, mogrt folder and reinstall

but nothing works

i can search in adobe stock

TOPICS
Error or problem

Views

80

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Nov 17, 2020 0
Adobe Community Professional ,
Nov 17, 2020

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When you type something in the search bar, there will be a line appearing below it for matching items in the keywords for the mogrts Premiere "sees". Click that, and then it should show you any items matching that search. And further, what is available will change naturally as you tell it where to look ... so you should select Local Folder or Libraries or both.

 

Neil

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Nov 17, 2020 0
New Here ,
Nov 18, 2020

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Tnx Neil 

i tried its not working

when i type any letter or word which i can see in the list

it said no matching search results

i tried other laptop but it works

only my computer has a problem 

i'm looking for option except formating my window

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Nov 18, 2020 0
Engaged ,
Nov 18, 2020

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Can you share a screenshot of your essential graphics panel, before and after you search?

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Nov 18, 2020 0
New Here ,
Nov 24, 2020

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Its loaded with my Question

So u can download

Can u see it?

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Nov 24, 2020 0
New Here ,
Nov 25, 2020

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123.jpg

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Nov 25, 2020 0
Adobe Community Professional ,
Nov 25, 2020

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What do you see with the Local Templates and Libraries boxes checked, but nothing in the search bar? This is weird ...

 

Neil

 

EGP Search Active.PNG

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Nov 25, 2020 0
New Here ,
Nov 25, 2020

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123.jpg

Yes its weird and i coulnd't find solution yet...

even i reinstall Premiere pro, still the same

maybe format OS is the only way...

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Nov 25, 2020 0
Adobe Community Professional ,
Nov 26, 2020

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A normal uninstall process wouldn't fix something like this.

 

Download the Adobe CC Cleaner Tool from their site. Use that rather odd utility applet to do BOTH the uninstall and removal processes. I know the instructions say uninstall first but DON'T. I've plenty of experience personally and on this forum with that tool.

 

It's kind of confusing but keep working through the numerical options until you get to a message asking you to confirm your wish to completely remove Premiere Pro and all its files. Do so.

 

Reboot and reinstall. This may work and thankfully is a fairly short process.

 

Neil

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Nov 26, 2020 0
New Here ,
Nov 26, 2020

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i have tried cc cleaner already but didn't work...

maybe OS format is the only way...

thanks

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Nov 26, 2020 0
Adobe Community Professional ,
Nov 27, 2020

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Did you uninstall Premiere prior to running the Cleaner Tool? If so, that could be why it didn't work. About half the time, when I've uninstalled prior to running the cleaner tool, it has not "worked". I'd reinstall Premiere, but the problem continued.

 

At that point, simply running the Cleaner tool without uninstalling Premiere, then rebooting and reinstalling, and the problem was fixed.

 

Neil

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Nov 27, 2020 0