I am paying for all the Adobe suite apps but, ever since trying to update Premiere Pro I was offered a free trial which has now expired and I can't use Premiere Pro at all. Have tried uninstalling and re-installing but it still just says that my free trial has ended and offers me ways to pay! How do I contact Adobe to sort this out. NOWHERE can I find a way to talk to a person and none of the preset questions cover this. Please help!
Be sure to remain signed in with your Adobe ID before accessing the link below -make sure that your browser does NOT block ads, scripts, or pop-ups -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html -click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI Do be aware that Adobe's staffing is impacted by the virus, so wait times are long . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730