I cannot use Hardware Encoding in Premiere Pro CC

Community Beginner ,
Jan 08, 2021

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I have Premiere Pro CC Version 12.1.2 and want to use the option to use hardware encoding while exporting. My CPU is the Intel core i5-8400 which does support quick-sync (https://ark.intel.com/content/www/us/en/ark/products/126687/intel-core-i5-8400-processor-9m-cache-up...).

 

But when trying to select hardware encoding in the export options it says that my system does not meet the requirements (see attached picture).

 

I know for a fact that quick-sync is working because my webcam software uses that to encode and it works completely normal.

 

Thanks for your help in advance

Leon

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Error or problem, Export, Hardware or GPU

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I cannot use Hardware Encoding in Premiere Pro CC

Community Beginner ,
Jan 08, 2021

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I have Premiere Pro CC Version 12.1.2 and want to use the option to use hardware encoding while exporting. My CPU is the Intel core i5-8400 which does support quick-sync (https://ark.intel.com/content/www/us/en/ark/products/126687/intel-core-i5-8400-processor-9m-cache-up...).

 

But when trying to select hardware encoding in the export options it says that my system does not meet the requirements (see attached picture).

 

I know for a fact that quick-sync is working because my webcam software uses that to encode and it works completely normal.

 

Thanks for your help in advance

Leon

TOPICS
Error or problem, Export, Hardware or GPU

Views

446

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Jan 08, 2021 0
Adobe Community Professional ,
Jan 08, 2021

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PleaseEmbedImages.jpg

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Jan 08, 2021 1
Community Beginner ,
Jan 08, 2021

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Premiere Harware Encoding.png

Thank you for showing me.

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Jan 08, 2021 0
Adobe Community Professional ,
Jan 08, 2021

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Hardware acceleration is based on your GPU, not your CPU.

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Jan 08, 2021 0
Community Beginner ,
Jan 08, 2021

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According to this Article (https://helpx.adobe.com/x-productkb/multi/gpu-acceleration-and-hardware-encoding.html) the encoding takes place on the CPU with quick-sync technology.

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Jan 08, 2021 0
Adobe Community Professional ,
Jan 08, 2021

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Kummelklaus.

You are correct. Premiere Pero can make use of Intel's Quick Sync as seen in the video below. You must enable the IGPU in the BIOS and install the driver.

https://www.youtube.com/watch?v=1L-erwmRxAU&feature=emb_imp_woyt

This video demonstrates how to enable GPU acceleration and GPU encoding and decoding. It also shows how to enable Intel's Quick Sync.RTX 2070 https://amzn.to...

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Jan 08, 2021 1
Community Beginner ,
Jan 09, 2021

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I have the integrated GPU enabled and its drivers installed, but I see the options to enable encoding like in the video:Premiere no Hardware Accelaration Settings.png

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Jan 09, 2021 0
Adobe Community Professional ,
Jan 08, 2021

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Jeff,

You are incorrect. Some Intel CPUs with dedicated IGPUs have Quick Sync for encoding and decoding H.264.

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Jan 08, 2021 1