i cant importe a preset in premiere pro

New Here ,
May 17, 2021 May 17, 2021

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when I import a preset into premiere pro it doesn't even display the preset even if I'm looking for it. I restarted premiere pro, my computer everything but it does not work I need help 

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Error or problem, Import

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Adobe Community Professional ,
May 17, 2021 May 17, 2021

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What kind of preset? Effect preset? Export preset?

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New Here ,
May 17, 2021 May 17, 2021

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New Here ,
May 17, 2021 May 17, 2021

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Do you want me to send it to you?

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