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I need help to solve this. I purchase a plug-in from Crumple Pop but I can't use it

New Here ,
Sep 16, 2020

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I'm getting the following message when I try to load a third-party audio plug-in from Crumple Pop - Echo Remover.

 

"Unable to load third-party audio plug-ins. Premiere Pro is unable to access your Preferances folder. Your user account may not have access rights, or the folder may have been set to Read Only. Please check your permssions and try again". 

 

How do I check my permissions? 

 

Thanks. 

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Audio, Error or problem, How to

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I need help to solve this. I purchase a plug-in from Crumple Pop but I can't use it

New Here ,
Sep 16, 2020

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I'm getting the following message when I try to load a third-party audio plug-in from Crumple Pop - Echo Remover.

 

"Unable to load third-party audio plug-ins. Premiere Pro is unable to access your Preferances folder. Your user account may not have access rights, or the folder may have been set to Read Only. Please check your permssions and try again". 

 

How do I check my permissions? 

 

Thanks. 

TOPICS
Audio, Error or problem, How to

Views

37

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 16, 2020 0
Adobe Community Professional ,
Sep 16, 2020

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The permissions for that are an OS issue. So that depends on your OS ... are you Mac/Pc?

 

At any rate, you need to check Finder/Explorer and your OS to set that.

 

Neil

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