Copy link to clipboard
Copied
please i am not understanding where is the issue. the same file i tried on my laptop it works fine.
Copy link to clipboard
Copied
Hi nmanikrishnan,
Sorry to hear about this. Please try switching the Renderer to Mercury Playback Engine Software Only and check if it's working properly. Also, please check if there is any driver update available for the GPU installed on your system. Hope it helps.
Thanks,
Sumeet
Copy link to clipboard
Copied
The problem was the GPU as you said but the core issue is the premier pro 2020 version 14.0 so i have downgraded to 2019 and it works fine now. I hope they resolve the issue of the 2020 14.0 version compatability with the Radeon rx 5700xt
Copy link to clipboard
Copied
Watched the video ... I have no clue what I'm supposed to be seeing though. We need more detail on what you're 1) doing, 2) expecting to see, and 3) are seeing instead.
Neil
Copy link to clipboard
Copied
I somethimes see this: have to interprete the alpha channel.