I've already updated Nvidia's drivers, but Premiere 14.8 is still having problems

New Here ,
Jan 29, 2021

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I've already updated Nvidia's drivers, but Premiere is still having problems, I can't work, when selecting anything on the timeline or settings, I click and the one I never want is selected. Can anyone tell me which old version of premiere works best?

 

[title edited by mod]

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Crash, Editing, Error or problem, Freeze or hang, Performance, User interface or workspaces

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Adobe Community Professional ,
Jan 29, 2021

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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RspRJ AUTHOR
New Here ,
Jan 29, 2021

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Thank you very much for your help, it saved my life! I had already cleared the media cache, but I still had a problem, I had already updated and returned the version of the video drive and the premiere and nothing resolved, I had not tried to reset the preferences, that was what solved my problem. Once again, thank you very much for your help!

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Peru Bob LATEST
Adobe Community Professional ,
Jan 30, 2021

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You're welcome. icon_biggrin.gif

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