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I want to cancel my plan

New Here ,
Aug 11, 2020

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I want to cancel my annual plan and do not want to use adobe premiere pro. My laptop is not suitable for this program.
Unfortunately, I cannot change the plan in my account.
What should I do??Premier 2.jpgPremier.jpg

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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I want to cancel my plan

New Here ,
Aug 11, 2020

Copy link to clipboard

Copied

I want to cancel my annual plan and do not want to use adobe premiere pro. My laptop is not suitable for this program.
Unfortunately, I cannot change the plan in my account.
What should I do??Premier 2.jpgPremier.jpg

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Topics

How to

Views

42

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 11, 2020 0
Most Valuable Participant ,
Aug 11, 2020

Copy link to clipboard

Copied

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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