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Imac 2020 10 core i9 + Radeon Pro 5700 XT 16 GB +64 Gb Ram Crash with Sony a7sii Footage

New Here ,
Sep 21, 2020

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Trying to Import the files from my Sony a7siii shot in 4k 100p 4.2.2 10 bit and Premier Pro keeps crashing the hole system if i import more then 5 files ? 

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Imac 2020 10 core i9 + Radeon Pro 5700 XT 16 GB +64 Gb Ram Crash with Sony a7sii Footage

New Here ,
Sep 21, 2020

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Trying to Import the files from my Sony a7siii shot in 4k 100p 4.2.2 10 bit and Premier Pro keeps crashing the hole system if i import more then 5 files ? 

TOPICS
Crash

Views

90

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Sep 21, 2020 0
Adobe Employee ,
Sep 25, 2020

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Hi Jonas5FD8,

 

Sorry about the poor experience. We can get this checked. Is this happening specifically with 4K 100p files or is it happening with other variants as well? Please check if any crash log is saved on the system. If so, send us a download link for the logs. It will help us to diagnose the issue properly.

 

Thanks,

Sumeet

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Sep 25, 2020 0
New Here ,
Sep 26, 2020

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Hey Sumeet, 

unfortunatly there is no report log / cant find any... It happens with the XAVC HS 10 bit files as far as i could find out. XAVC S do work. I will test XAVC s -I tomorrow.  greetings

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Sep 26, 2020 0