Imported detected an inconsistency

New Here ,
Nov 13, 2020

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Good day. please I need an urgent help. So I exported a 20sec animation from c4d. When I bring the clip into premiere pro, it says 'importer detected an inconsistency in the file structure. Reading and writing file's meta data (XMP) has been disabled.

 

P.S My window player plays the video smoothly

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Adobe Community Professional ,
Nov 13, 2020

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 the metadata is additional information about the file that can include all sorts of things that may not be important for your work such as timecode, and a ton of other things.  If it plays and exports without issues, you'll probably be ok.  If you need some reassurance, export the file in a high quality format such as prores hq from premiere and import the file back in to premiere.  If you don't get the warning, I'm guessing you'll be ok..

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Vic5CFC AUTHOR
New Here ,
Nov 13, 2020

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Thanks for reaching out. So the video is not opening at all in premiere pro. It just shows the error and does nothing 

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Adobe Community Professional ,
Nov 13, 2020

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it might help if you tell us the export settings from c4d...  

You could also check the properties of the files in mediainfo

https://mediaarea.net/en/MediaInfo/Download

codec, frame rate, pixel dimensions are probably the most important specs we need...

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Vic5CFC AUTHOR
New Here ,
Nov 13, 2020

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bandicam 2020-11-13 19-43-56-634.jpg

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Vic5CFC AUTHOR
New Here ,
Nov 13, 2020

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The video is not importing at all

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Adobe Community Professional ,
Nov 13, 2020

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avi is an old format and is probably the cause of the problem.  export as a quicktime in a high quality format like prores 422 hq.  If you need a lossless format prores4444 wil do the trick.  If you need an alpha channel (transparency) so you can superimpose your animation, prores4444 has that capability...

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Vic5CFC AUTHOR
New Here ,
Nov 13, 2020

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C4d doesn't export in prores. Thanks I figured out rendering in image sequence is the best rendering option on c4d

 

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Adobe Community Professional ,
Nov 13, 2020

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You might want to convert the image sequence to something like prores in adobe media encoder...  I haven't had to deal with image sequences in premiere, but back in the day, they were a nightmare in fcp7.  

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New Here ,
Nov 13, 2020

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Thanks a lot for your time 

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