Imported vision jumpy and playing at super fast speed

[#1]

Hi, a friend has asked me to edit some of his footage.  I use Apple and he's on PC fyi.  The footage has been provided on a USB drive.  When I preview the footage straight from the USB drive most of it seems ok (a couple of the files seem to be jump cutting and running very fast).  When I import the files into Premier Pro they are all running very fast.  Is there a solution to this problem?  Some of the files are .MOV and some are MP4.

Cheers,

Bridget

[#2]

Hi, a friend has asked me to edit some of his footage.  I use Apple and he's on PC fyi.  The footage has been provided on a USB drive.  When I preview the footage straight from the USB drive most of it seems ok (a couple of the files seem to be jump cutting and running very fast).  When I import the files into Premier Pro they are all running very fast.  Is there a solution to this problem?  Some of the files are .MOV and some are MP4.

Cheers,

Bridget

[#3]

Are the videos of screen recordings by any chance?

[#4]

thank you. I closed down all programs and restarted computer and problem was fixed. 😊