• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

importerREDservice x 8 eating up cpu when working with proxies

Explorer ,
Sep 10, 2020 Sep 10, 2020

Copy link to clipboard

Copied

Imac retina 5k, 27inch, 2017, 4,2 Ghz quad-core i7, 40gb ram
MacOS catalina 10.15.6

 

I converted all footage to quicktime proxies. Still when working on RED footage, the computer gets really loud and the activitiy monitor reveals that eight processes called importerREDservice are running simultaneously, each using about 80% cpu. This seems strange and abnormal. I haven't found any information on what this process might be. Does anyone know what this is about and if it can be easily fixed?

Screenshot 2020-09-10 at 12.18.01.png
Thanks

TOPICS
Editing , Hardware or GPU , Performance

Views

231

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Sep 10, 2020 Sep 10, 2020

Copy link to clipboard

Copied

Hi

 

Have a look at this. 

 

Hope it sheds some light on your problem

If you force quit the importerREDServer let me know what happens

 

https://support.red.com/hc/en-us/articles/217961488-RED-Apple-Workflow-Installer

 

Mo

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 16, 2020 Sep 16, 2020

Copy link to clipboard

Copied

LATEST

Thanks for the link. It seems to only apply to final cut. I did try to force quit the ImporterREDserver. That led to a force quit of premiere pro. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines