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importerREDservice x 8 eating up cpu when working with proxies

Community Beginner ,
Sep 10, 2020

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Imac retina 5k, 27inch, 2017, 4,2 Ghz quad-core i7, 40gb ram
MacOS catalina 10.15.6

 

I converted all footage to quicktime proxies. Still when working on RED footage, the computer gets really loud and the activitiy monitor reveals that eight processes called importerREDservice are running simultaneously, each using about 80% cpu. This seems strange and abnormal. I haven't found any information on what this process might be. Does anyone know what this is about and if it can be easily fixed?

Screenshot 2020-09-10 at 12.18.01.png
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Editing, Hardware or GPU, Performance

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importerREDservice x 8 eating up cpu when working with proxies

Community Beginner ,
Sep 10, 2020

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Imac retina 5k, 27inch, 2017, 4,2 Ghz quad-core i7, 40gb ram
MacOS catalina 10.15.6

 

I converted all footage to quicktime proxies. Still when working on RED footage, the computer gets really loud and the activitiy monitor reveals that eight processes called importerREDservice are running simultaneously, each using about 80% cpu. This seems strange and abnormal. I haven't found any information on what this process might be. Does anyone know what this is about and if it can be easily fixed?

Screenshot 2020-09-10 at 12.18.01.png
Thanks

TOPICS
Editing, Hardware or GPU, Performance

Views

28

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Sep 10, 2020 0
Adobe Community Professional ,
Sep 10, 2020

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Hi

 

Have a look at this. 

 

Hope it sheds some light on your problem

If you force quit the importerREDServer let me know what happens

 

https://support.red.com/hc/en-us/articles/217961488-RED-Apple-Workflow-Installer

 

Mo

 

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Sep 10, 2020 0
Ahston LATEST
Community Beginner ,
Sep 16, 2020

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Thanks for the link. It seems to only apply to final cut. I did try to force quit the ImporterREDserver. That led to a force quit of premiere pro. 

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Sep 16, 2020 0