Importing Music problem

New Here ,
Jan 27, 2019 Jan 27, 2019

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When I import a music track via the Media browser and I select that track, the track is loaded and show into the left panel.

The panel shows the total (correct) length of the track next to the wrench icon lower right side of the panel.

However, the track itself is corrupted and is only half the length of what it is supposed to be.

For example, total track time is 4.20.20 (as shown next to the wrench) but actual track time in the panel is 2.10.10.
When I play the track you can hear that it skips parts of the music.When I play the track via the media player it is (not in premiere) it is fine.
I have tried mp3, m4a but that makes no difference.

Please help. Thanks

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correct answers 1 Correct Answer

LEGEND , Jan 27, 2019 Jan 27, 2019
I recommend using only 24 bit 48 kHz .wav files in video post production.  You can use Audition to covert.

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Adobe Community Professional ,
Jan 27, 2019 Jan 27, 2019

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Did you let it conform first before doing anything.

What extension does this audio file have?

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New Here ,
Jan 27, 2019 Jan 27, 2019

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Hi Ann, thank you for responding.
I am not quite sure what you mean by "confirm first".
The file has the extension .mp3 and m4a.
The point is, I am importing the music track in the same way I always do it. Never had any problems.
Just after the last update, this problem occurred.

Premiere Pro Audio problem.JPG

Obviously, I can make the waveform wider to cover the entire screen of the left panel, but that does not make the length of the track longer.

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New Here ,
Jan 27, 2019 Jan 27, 2019

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In addition to the above:
Some tracks are imported correctly and some other not. They are imported in exactly the same way. The original tracks itself are not corrupted and have the same extensions.

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Adobe Community Professional ,
Jan 27, 2019 Jan 27, 2019

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Convert to wave first might do the trick: mp3 and m4a are not very good formats.

Just after update: Check your Audio Hardware in the Preferences.

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LEGEND ,
Jan 27, 2019 Jan 27, 2019

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I recommend using only 24 bit 48 kHz .wav files in video post production.  You can use Audition to covert.

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New Here ,
Jan 27, 2019 Jan 27, 2019

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Thank you Jim, that worked!

Still no idea why PP corrupted the MP3's. It did not used to do that.

Thanks again.

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New Here ,
Oct 12, 2020 Oct 12, 2020

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Try the Tidal music converter which can help you convert Tidal music to 24 bit 48 kHz .wav or .flac files for videos. You can also try to use it to convert music to MP3 with 48 kHz and 320 kbps.

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