Impossible d'ouvrir un fichier mogrt acheté sur Adobe Stock

New Here ,
Nov 23, 2020 Nov 23, 2020

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Bonjour, 

J'ai téléchargé le fichier https://stock.adobe.com/fr/templates/advent-calendar-title/292411824 sur Adobe Stock, impossible de l'ouvrir sur Premiere. L'application est à jour, et j'ai même essayé de l'ouvrir sur une version antérieure sans succès.

J'ai également testé sur Effects mais le fichier n'est pas lisible.

Merci d'avance

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Adobe Community Professional ,
Nov 23, 2020 Nov 23, 2020

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Did you read the compatibility page?

Which Premiere build are you using.

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New Here ,
Nov 23, 2020 Nov 23, 2020

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I'm using Premiere Pro v 14.6, it's ok for the compatibility "1.5 et versions ultérieures"

 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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HEELLLPPP ! HELP ! 

 

Les versions sont à jour, j'ai même réinstallé des anciennes versions... je ne vois pas où est le problème...

 

Merci d'avance

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New Here ,
Dec 11, 2020 Dec 11, 2020

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Bonjour, j'ai acheté 2 template adobe aujourd'hui et j'ai le même problème. Impossible des les ouvrir.
https://stock.adobe.com/fr/templates/winter-snow-globe-journey-titles/390724941?prev_url=detail

https://stock.adobe.com/fr/templates/new-year-paper-style-title/307205776?prev_url=detail

Si quelqu'un a une solution ce serait génial 
merci

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Adobe Community Professional ,
Dec 11, 2020 Dec 11, 2020

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Did you try in version 13?

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Adobe Community Professional ,
Dec 11, 2020 Dec 11, 2020

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